Mark Foster
St. John's,NL
Summary
Dynamic leader with a proven track record, adept in analytical thinking and relationship building. Excelled in enhancing client engagement and achieving financial growth through strategic planning and exceptional customer service. Skilled in training and mentoring, consistently fostering team collaboration and loyalty. Demonstrates critical thinking and conflict resolution, driving success in diverse environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Advisor
Sun Life
10.2023 - Current
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Developed strong relationships with clients through regular communication and excellent customer service.
Owner
Lukey's Boathouse & Gastropub
10.2021 - 12.2022
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Owner
Baie Verte Peninsula Funeral Homes
07.2016 - 10.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Assistant Pastor
Pentecostal Assemblies of Newfoundland & Labrador
08.2012 - 03.2016
- Provided pastoral care to congregants through one-on-one counseling sessions, addressing their spiritual and emotional needs.
- Supported congregants during life transitions like marriage, baptism, or funerals through personalized pastoral services.
- Developed engaging youth programs, fostering a strong sense of belonging and spiritual growth among young members.
- Facilitated small group discussions on faith-related topics, creating an open environment for sharing ideas and experiences.
- Enhanced congregation engagement by incorporating multimedia presentations and relatable stories into sermons.
- Evaluated existing programs for effectiveness, making recommendations for improvements that better met the needs of congregants.
- Collaborated with local schools on initiatives designed to educate students about religious diversity.
- Implemented training workshops for volunteer leaders, improving their ability to serve in various ministries effectively.
- Developing and implementing new outreach programs for increased community involvement.
- Assisted with the creation of marketing materials for church events, attracting new attendees while maintaining current membership levels.
Education
Bachelor of Arts - Theology
Tyndale University & Seminary
Toronto, ON04-2012
Funeral & Allied Health Services
Nova Scotia Community College
Kentville, NS04-2009
High School Diploma -
Cape John Collegiate
La Scie, NL05-2007
Skills
- Analytical thinking
- Time management
- Critical thinking
- Written communication
- Relationship building
- Strategic planning
- Problem-solving
- Conflict resolution
- Training and mentoring
- Presentations and public speaking
- Client engagement
- Customer service
Languages
English
Elementary
Certification
LLQP Licensing
Suicide Intervention
Timeline
Advisor
Sun Life
10.2023 - Current
Owner
Lukey's Boathouse & Gastropub
10.2021 - 12.2022
Owner
Baie Verte Peninsula Funeral Homes
07.2016 - 10.2021
Assistant Pastor
Pentecostal Assemblies of Newfoundland & Labrador
08.2012 - 03.2016
Bachelor of Arts - Theology
Tyndale University & Seminary
Funeral & Allied Health Services
Nova Scotia Community College
High School Diploma -
Cape John Collegiate
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