Marjorie Bowen
Nanaimo,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Custodian
Janpro
Nanaimo, British Columbia
09.2023 - 11.2025
- Maintained cleanliness and organization throughout facilities using industry-standard cleaning methods.
- Operated floor care equipment to ensure polished and safe surfaces in all areas.
- Swept, mopped, and vacuumed floors; cleaned bathrooms, kitchens, and common areas; emptied trash cans and disposed of waste to maintain facility hygiene.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Secured building by locking all entrances after hours.
- Conducted routine inspections to identify and report maintenance needs, ensuring prompt resolution of issues.
- Assisted with special projects related to custodial care.
- Maintained accountability for building keys, master keys and access cards.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Responded quickly to emergencies like flooding or spills to minimize property damage and prevent injury.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
Server
Skyway
Camrose, Alberta
09.2022 - 10.2023
- Provided excellent customer service in fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Took food and beverage orders efficiently from guests.
- Upsold menu items to enhance overall dining experience for customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with kitchen staff to ensure timely order delivery.
- Processed payments accurately using point-of-sale system.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Supported training sessions for new servers by demonstrating proper service techniques..
- Followed health safety guidelines when preparing and serving food products.
Prep Cook
Excel Society
Edmonton, Alberta
03.2022 - 08.2023
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Prepared ingredients for daily menu items following standardized recipes.
- Assisted chefs in cooking and plating dishes, ensuring timely service during peak hours.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Followed food safety guidelines to prevent contamination and ensure quality.
- Managed inventory by checking stock levels and restocking supplies to prevent shortages.
- Organized and labeled stock of ingredients to streamline access and maintain inventory accuracy.
- Communicated effectively with fellow staff members regarding meal preparations.
Sales Associate
7- Eleven
Camrose, Alberta
09.2019 - 01.2022
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Restocked shelves daily to maintain product availability to ensure sufficient inventory levels.
- Maintained inventory levels by restocking shelves and organizing merchandise daily.
Restaurant Hostess
Humpty's
Camrose, Alberta
03.2021 - 08.2021
- Greeted guests warmly upon arrival to create a welcoming environment.
- Managed reservations using the restaurant's scheduling system for efficient seating.
- Assisted guests with menu inquiries to enhance their dining experience.
- Coordinated with waitstaff to ensure timely table turnover and service flow.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Inspected dining and serving areas for cleanliness and proper setup.
Education
Business Administration
Eastwest College of Tecnology
Edmonton, AB01-2023
Diploma - Hospitality Business Administration
Eastwest College of Technology
Edmonton, AB01-2021
Diploma - Accounting And Payroll
Eastwest College of Technology
Edmonton, AB08-2019
Skills
- Hazardous materials handling
- Safety adherence
- Attention to detail
- Effective coordination
- Time management
- Task prioritization
- Team collaboration
- Problem solving
- Customer service
- Consistent attendance
Languages
English
Native/ Bilingual
Tagalog
Professional
Timeline
Custodian
Janpro
09.2023 - 11.2025
Server
Skyway
09.2022 - 10.2023
Prep Cook
Excel Society
03.2022 - 08.2023
Restaurant Hostess
Humpty's
03.2021 - 08.2021
Sales Associate
7- Eleven
09.2019 - 01.2022
Business Administration
Eastwest College of Tecnology
Diploma - Hospitality Business Administration
Eastwest College of Technology
Diploma - Accounting And Payroll
Eastwest College of Technology