Joelle Lee
San Rafael
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Custodian
Exploratorium
02.2024 - Current
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Paint Department Associate
Goodmans Building Supply
11.2023 - 12.2024
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
Ace Hardware
08.2020 - 11.2023
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Performed cash, card, and check transactions to complete customer purchases.
Overnight Stocker
Micheals Arts And Crafts
08.2018 - 12.2020
- Removed all boxes and related trash from sales floor and processed through compactors.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Managed timely and effective replacement of damaged or missing products.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Stocked designated items on shelves, end caps and displays.
Pizza Cook /Food and Beverage Cashier
Spicy Pie
06.2015 - 04.2018
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by giving customer totals, and processing cash and credit card payments.
Education
High School Diploma -
Madrone Highschool
San Rafael, CA06-2017
Skills
- Groundskeeping
- Maintenance
- Problem-solving
- Team collaboration
- Customer service
- Heavy lifting
- Paint mixing
- Power tool operation
- Safety awareness
- Hazardous materials handling
- Certified pallet jack operator
- Forklift operation
- Food handling
- Overnights/Nights
Timeline
Custodian
Exploratorium
02.2024 - Current
Paint Department Associate
Goodmans Building Supply
11.2023 - 12.2024
Sales Associate
Ace Hardware
08.2020 - 11.2023
Overnight Stocker
Micheals Arts And Crafts
08.2018 - 12.2020
Pizza Cook /Food and Beverage Cashier
Spicy Pie
06.2015 - 04.2018
High School Diploma -
Madrone Highschool
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