Marjan Khaksar
Markham
Summary
Dedicated and adaptable psychology student with over 4 years of customer service experience seeking a Sales Associate position at Rogers. Excited to leverage exceptional communication skills, a creative approach, and a proven ability to build meaningful customer relationships to enhance the retail experience, promote Rogers brands, and exceed sales goals.
Overview
5
5
years of professional experience
Work History
Voulunteer
North York General Hospital
10.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Customer Associate
Tim Hortons
04.2022 - Current
- Demonstrate effective multitasking and time-management skills to meet the demands of a fast-paced environment
- Greeted and assisted customers in a friendly and efficient manner, ensuring a positive customer experience
- Managed traffic flow within the cafe, maintaining a rotation schedule for customers and sales represent
- Managed customer inquiries, complaints, and feedback professionally and attentively, resolving issues promptly
Customer Associate
Amazon
12.2020 - 12.2021
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues
- Worked efficiently in a fast-paced environment, consistently meeting or exceeding performance targets
- Managed high-volume order requests to ensure accurate and timely deliveries
Sales Advisor
Must Boutique Clothing Store
07.2020 - 11.2020
- Provided personalized customer service by welcoming clients, understanding their needs, and offering tailored fashion recommendations
- Supported sales targets by collaborating with the team on merchandising, stock management, and operational tasks
- Represented the boutique's brand with professionalism and style during all customer interactions
Education
Bachelor of Science - Psychology
York University
04.2025
High School diploma -
Georges Vanier Secondary School
12.2021
Skills
- Exceptional customer service
- Welcoming and assisting customers
- Quick learner
- Ability to adapt to new tasks and procedures
- Processing transactions
- Managing cash registers
- Ensuring accurate daily balances
- Resolving customer concerns
- Maintaining a positive attitude
- Bilingual (English, Farsi)
Languages
French
Limited Working
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Voulunteer
North York General Hospital
10.2024 - Current
Customer Associate
Tim Hortons
04.2022 - Current
Customer Associate
Amazon
12.2020 - 12.2021
Sales Advisor
Must Boutique Clothing Store
07.2020 - 11.2020
High School diploma -
Georges Vanier Secondary School
Bachelor of Science - Psychology
York University
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