Maritza Negrete
Rancho Cordova
Summary
Dependable and detail-oriented administrative support professional with experience in over looking documents, order processing, customer service, inventory management, data entry, and team training. Proven ability to manage multiple priorities while meeting strict deadlines in fast-paced environments. Strong organizational, communication, and problem-solving skills with a commitment to accuracy and exceptional public service. Proficient in Microsoft Office Suite, Google Workspace, NAP, CBC Prob Backoffice, and Bizfile Online Portal.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Program Technician II
California Secretary of State
06.2026 - Current
- Review and examine complex legal documents that include corporation and other business filings, Notary public applications, Domestic Partnerships.
- Evaluate business entity filings, name availability requests, authentication requests, and related documents.
- Analyze documents for completeness, accuracy, statutory compliance before determining acceptance or rejection.
- Prepared written and verbal correspondence explaining filing deficiencies, statutory requirements, and reasons for document rejection.
- Research and resolve discrepancies by reviewing supporting documentation, historical records, and applicable statutes to ensure accurate processing.
- Review records while entering, updating, retrieving, and maintaining information within multiple database systems.
- Interact professionally with customers at the public counter, telephone, and email regarding difficult inquiries, information, documents and fees received.
- Process requests for records, certified documents, filings, and other services while generating appropriate correspondence and providing status updates.
- Interpret and apply California laws, regulations, policies, and office procedures when reviewing filings and responding to customer inquiries.
- Maintain confidentiality and safeguard sensitive information while ensuring the integrity of official State records.
- Balance cashiering receipts utilizing CBC Prod Backoffice to prepare daily deposits, and reconcile automated accounting reports in accordance with established fiscal procedures.
- Process customer payments, assess applicable fees, and maintain accurate financial records.
- Prepare and distribute requested forms, informational materials, samples, and official documents.
- Prioritize and complete a high-volume workload while consistently meeting production, quality, and accuracy standards.
- Utilize the BizFile Online Portal to research, review, and process business entity and Corporation filings.
- Provide technical assistance to customers using the BizFile Online Portal by guiding them through online filing processes, account navigation, document submission, payment procedures, and filing requirements.
- Educate customers on available online services, filing options, and statutory requirements to promote successful electronic submission of business entity documents.
- Build positive working relationships with customers, attorneys, business representatives, financial institutions, and government agencies through professional and effective communication.
Order Processor
Pacful Inc.
09.2021 - 06.2025
- Processed high-volume customer and client orders while consistently meeting 24-hour processing deadlines.
- Performed accurate data entry and maintained inventory records to ensure inventory accuracy.
- Reviewed orders for completeness and accuracy prior to shipment.
- Coordinated shipping through ShipStation, UPS WorldShip, FedEx, and USPS systems.
- Communicated professionally with clients regarding order status, inventory, and shipping updates.
- Participated in weekly client meetings to provide inventory and sales updates.
- Implemented standard operating procedures (SOPs) that improved workflow efficiency.
- Maintained organized records and ensured compliance with company procedures.
- Trained new employees on order processing, shipping procedures, and client-specific requirements.
- Assisted team members in prioritizing workloads to meet daily operational goals.
Retail Sales Associate / Cashier
Levi’s
09.2021 - 06.2025
- Assisted customers by providing accurate information and resolving questions professionally.
- Processed cash, debit, and credit card transactions with a high level of accuracy.
- Balanced cash drawers and completed end-of-day financial reconciliation.
- Opened and closed the store while following established company procedures.
- Maintained organized merchandise displays and replenished inventory.
- Collaborated with team members to ensure efficient daily operations.
- Trained newly hired cashiers on customer service standards, register operations, and company policies.
- Maintained a clean, organized, and welcoming environment for customers.
Crew Member
Jimboy’s Tacos
09.2021 - 06.2025
- Prepared customer orders accurately in a high-volume environment.
- Followed food safety and sanitation regulations.
- Maintained inventory and restocked supplies to support daily operations.
- Organized workstations to improve efficiency and maintain cleanliness.
- Worked collaboratively with team members to meet service goals.
Education
High School Diploma / GED -
Cordova High School
Rancho Cordova, CaliforniaSkills
- Administrative Support
- Data Entry & Record Maintenance
- Microsoft Office Suite
- Outlook & Email Communication
- Quality Assurance
- Filing & Recordkeeping
- Written & Verbal Communication
- Staff Training
- Google Workspace
- ShipStation
- UPS WorldShip
- FedEx Shipping Systems
- USPS Shipping Systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Program Technician II
California Secretary of State
06.2026 - Current
Order Processor
Pacful Inc.
09.2021 - 06.2025
Retail Sales Associate / Cashier
Levi’s
09.2021 - 06.2025
Crew Member
Jimboy’s Tacos
09.2021 - 06.2025
High School Diploma / GED -
Cordova High School