Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maritza Cruz Chacon

Los Angeles

Summary

Reliable and upbeat customer representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level salesperson position. Ready to help team achieve company goals. Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Sales Representative

Macy's
03.2015 - 04.2018
  • Responsibilities included working on cash registers accepting payment using pos device and cash, including count ins and outs, assisting with customer service, online fulfillment, credit card sales and applications, processing returns and returning merchandise to inventory, store display organization and restocking.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sales Representative

Mimi Maternity
01.2006 - 12.2008
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Woodrow Wilson High School
05.1996

Skills

  • Cash Register Experience - including cash, credit, and debit cards
  • Client & Personal Service
  • Creative Problem Solving
  • Multi-tasking & prioritizing
  • Effective Communication
  • Team Adaptability
  • Customer Relationship Building
  • Customer Service
  • Interpersonal communication skills
  • Customer Relations

Languages

English
Limited Working
Spanish
Full Professional

Timeline

Sales Representative

Macy's
03.2015 - 04.2018

Sales Representative

Mimi Maternity
01.2006 - 12.2008

High School Diploma -

Woodrow Wilson High School
Maritza Cruz Chacon