Maritza Castillo
Compton
Summary
Dedicated and patient-focused healthcare professional with extensive experience in hospital, pharmacy, and clinical settings. Strong background in patient scheduling, medical records, insurance verification, front and back office procedures, and administrative support. Excellent communication, organizational, and problem-solving skills. Bilingual in English and Spanish.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Pharmacy Assistant
Kaiser Permanente
11.2022 - Current
- Assist members with prescription refills and ensure accurate medication pickup
- Place orders for over-the-counter medications
- Stock and organize OTC inventory
- Provide excellent customer service in a fast-paced environment
- Seeking growth opportunities in patientcare related roles within the organization
Unit Secretary / Department Assistant
Torrance Memorial Medical Center
Torrance
05.2020 - 10.2022
- Provided departmental support for patient scheduling, registration, and authorizations
- Routed incoming calls to proper unit/department
- Maintained patient records for recurring accounts
- Verified patient insurance monthly or as needed
- Performed unit secretary duties including order entry
- Supported nursing staff with required documentation
Medical Assistant, Women's Urology Department / Ophthalmic Assistant, Vision Department
Cedars Sinai Medical Center
Beverly Hills
02.2018 - 01.2020
- Scheduled physician appointments and coordinated patient visits
- Roomed patients and prepared exam rooms
- Took and recorded vital signs
- Updated prescription orders to pharmacies
- Restocked medical supplies
- Collected co-payments
- Assisted physicians and staff with daily patient flow
Referral / Scheduling Coordinator
MIS Inc.
Buena Park
01.2015 - 03.2017
- Scheduled workers' compensation patients for specialty appointments
- Managed high-volume inbound and outbound calls
- Completed new patient intake
- Performed data entry and maintained records
Education
Currently Seeking, Studying For Test - LVN
California Career Institute
Hawthorne, CA 09.2023 - 04.2025
Completion of LVN Program -
California Career Institute
Associate of Arts - Liberal Arts and Sciences: Social and Behavioral Sciences
Harbor Community College
Wilmington, CAAssociate of Arts - Liberal Arts and Sciences: Mathematics and Natural Sciences
Harbor Community College
Wilmington, CAAssociate of Arts - Liberal Arts and Sciences: Health and Fitness
Harbor Community College
Wilmington, CAMedical Assistant Certificate -
United Education Institute
High School Diploma -
Roosevelt High School
Skills
- Patient Scheduling & Registration
- Insurance Verification & Authorizations
- Medical Records Management
- Front & Back Office Procedures
- Vital Signs & Patient Intake
- Order Entry & Department Support
- Customer Service
- Bilingual: English / Spanish
- Strong Communication Skills
Languages
Spanish
Native/ Bilingual
A1
Timeline
Currently Seeking, Studying For Test - LVN
California Career Institute
09.2023 - 04.2025
Pharmacy Assistant
Kaiser Permanente
11.2022 - Current
Unit Secretary / Department Assistant
Torrance Memorial Medical Center
05.2020 - 10.2022
Medical Assistant, Women's Urology Department / Ophthalmic Assistant, Vision Department
Cedars Sinai Medical Center
02.2018 - 01.2020
Referral / Scheduling Coordinator
MIS Inc.
01.2015 - 03.2017
Completion of LVN Program -
California Career Institute
Associate of Arts - Liberal Arts and Sciences: Social and Behavioral Sciences
Harbor Community College
Associate of Arts - Liberal Arts and Sciences: Mathematics and Natural Sciences
Harbor Community College
Associate of Arts - Liberal Arts and Sciences: Health and Fitness
Harbor Community College
Medical Assistant Certificate -
United Education Institute
High School Diploma -
Roosevelt High School