Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marissa O'Hara

Salmo

Summary

Dynamic Parts Advisor with a proven track record at Mainstreet Motors, excelling in parts cataloging and customer communication. Enhanced customer satisfaction through efficient order fulfillment and effective issue resolution. Skilled in using shop management software, I bridge the gap between technicians and customers, ensuring seamless operations and workflow efficiency.

Overview

9
9
years of professional experience

Work History

Parts Advisor

Mainstreet Motors
04.2025 - Current
  • Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.

Cook/Server Assistant

Bears Kitchen
01.2017 - 02.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Eagle River Secondary School
Sicamous, BC
06-2008

Skills

  • Parts cataloging
  • Warehouse operations
  • Shipping procedures
  • Warranty administration
  • Acting as liaison between technicians,parts suppliers, and customers
  • Coordinating with the service manager and parts department
  • Supporting shop workflow and efficiency
  • Exposure to service schedules, maintenance procedures and parts
  • Understanding vehicle systems and repairs
  • Using shop management software
  • Entering shop repair orders,scheduling,and tracking job progress
  • Customer communication: listening to complaints, asking thee right questions and explaining repairs

Languages

English

Timeline

Parts Advisor

Mainstreet Motors
04.2025 - Current

Cook/Server Assistant

Bears Kitchen
01.2017 - 02.2025

High School Diploma -

Eagle River Secondary School

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Marissa O'Hara