Marisol Traynham
San Jose
Summary
Dynamic salon manager with a proven track record in staff management and customer service excellence. Experienced in inventory control and implementing promotional campaigns that enhance client engagement and satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Salon Manager
Great Clips
San Jose
11.2025 - Current
- Managed daily operations and staff scheduling to ensure smooth salon workflow.
- Trained new employees on salon procedures and customer service standards.
- Oversaw inventory management, ensuring adequate supplies for services.
- Conducted staff performance evaluations and provided constructive feedback.
- Implemented promotional campaigns to attract new clients and retain existing ones.
- Maintained cleanliness and organization of salon areas to enhance customer experience.
- Handled customer inquiries and resolved issues to ensure satisfaction.
Area Manager
Great Clips
Orlando
03.2020 - 10.2025
- Supervised daily salon operations and staff performance.
- Managed scheduling for stylists and client appointments.
- Trained new employees on service protocols and customer interactions.
- Ensured compliance with health and safety regulations in the salon.
- Promoted products and services to enhance customer experience.
- Resolved client complaints effectively to maintain satisfaction.
- Conducted regular inventory checks to manage supplies efficiently.
Area Manager
Great Clips
Orlando
05.2005 - 03.2020
- Managed daily operations and staffing for multiple salon locations.
- Trained and mentored salon managers on best practices and customer service.
- Supervised employees, ensuring optimal productivity.
- Implemented marketing strategies to enhance brand visibility and growth.
- Managed inventory for salons and ordered necessary supplies.
- Facilitated team meetings to promote collaboration and share updates.
- Promoted positive customer service experiences by promptly resolving conflicts.
Education
International School of Cosmetology
Hawthorne, CASkills
- Customer service
- Client relationship management
- Staff management
- Employee training
- Performance evaluation
- Promotional campaigns
- Inventory control
- Thrives under pressure
Certification
- Cosmetology License
Timeline
Salon Manager
Great Clips
11.2025 - Current
Area Manager
Great Clips
03.2020 - 10.2025
Area Manager
Great Clips
05.2005 - 03.2020
International School of Cosmetology