Marisol Jara
Rialto
Summary
Experienced hospitality professional with multiple years as a server and front-of-house team member, delivering fast, friendly, and efficient service in high-volume restaurant environments. Skilled at building strong customer relationships, handling cash and POS systems, and maintaining a positive guest experience. Proven leadership background with management experience, including training staff, creating schedules, and overseeing daily operations. Known for multitasking under pressure, resolving issues quickly, and ensuring smooth, successful service.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Assistant Manager/Server
Mi Caffecito
Rancho Cucamonga
07.2025 - Current
- Assisted in training new staff on service standards and procedures.
- Collaborated with team members to ensure a positive customer experience.
- Managed inventory levels and placed orders for supplies as needed.
- Helped resolve customer complaints with effective communication and problem-solving skills.
- Supervised daily operations including scheduling shifts, assigning duties.
Server
Taco Hut
Rancho Cucamonga
06.2024 - 07.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with menu knowledge and answered customer inquiries effectively.
- Maintained cleanliness of dining area and ensured proper table settings.
Receptionist
Ace of Diamond Collision Center
Rialto
11.2022 - 03.2024
- Greeted customers, answered multi-line phones, and scheduled repair appointments.
- Processed service requests, entered customer and vehicle information into management software.
- Coordinated with mechanics to provide repair updates and accurate timelines.
- Handled insurance paperwork and communicated with adjusters (e.g., State Farm, progressive).
- Managed invoices, payments, and billing records.
- Maintained organized filing systems for customer history and repair orders.
- Resolved customer concerns with professionalism and efficiency.
- Ordered office supplies and supported shop management with administrative tasks.
Education
Milor High School
Rialto, CASkills
- Customer Service & Communication
- Appointment Scheduling & Call Handling
- Repair Order Management
- Insurance Claim Coordination
- Billing & Payments
- Customer service
- Problem solving
- Time management
Timeline
Assistant Manager/Server
Mi Caffecito
07.2025 - Current
Server
Taco Hut
06.2024 - 07.2025
Receptionist
Ace of Diamond Collision Center
11.2022 - 03.2024
Milor High School