Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
31
31
Years of professional experience in hockey industry
Work History
Eastern Quebec Sales Rep
Les Agences Mario Richard Inc.
Levis, QC
01.1993 - 11.2023
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Developed strong rapport with customers and created positive impression of business.
Generated new leads through networking and attending industry events.
Managed customer accounts to secure customer satisfaction and repeat business.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Used customer insights to develop innovative sales strategies to increase sales.
Attended trade shows to represent company products, generate leads, and network with potential clients.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Increased sales revenue by identifying and targeting high-potential accounts.
Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
Recommended complementary purchases to customers, increasing revenue.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Polyvalente Armand Racicot
Québec, QC
06.1988
Skills
Order Management
Relationship Building
Friendly and Helpful
Product Knowledge
Team Cooperation
Sales Development
Product and Service Sales
Meeting Sales Goals
Product Demonstrations
Organization
Hockey industry knowledge
Sales strategy development
Accomplishments
CCM Rep of the Year, 2021 ,2019 , 2016 ,2013 ,2010
Customer Service Rep/Sales Rep/Accounts Manager at Papro Wine Cellars And ConsultingCustomer Service Rep/Sales Rep/Accounts Manager at Papro Wine Cellars And Consulting