MARIO ZUCCONI
Ottawa,ON
Summary
Experienced bilingual security management professional with expertise in standard driving practices and operational requirements. Adaptable to various environments, committed to providing personalized driving services. Ensures the safety and security of passengers through strong knowledge of secure driving precautions and operations.
Overview
17
17
years of professional experience
Work History
Security Supervisor
Paladin Security
05.2019 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
- Complete reports regarding daily occurrences
Security Officer
Garda World
05.2018 - Current
- Patrol industrial and commercial properties to prevent and detect signs of intrusion
- Respond to alarms and investigated disturbances
- Completed reports regarding daily occurrences
Security Officer
Capital Security
10.2015 - 05.2018
- Provide security services for City of Ottawa building
- Deal with client inquiries and concerns
- Reinforce regulations set forth by city
- Experience working as a supervisor for specific contracts
Landscape Worker
Gemma Property Services LTD.
06.2007 - 10.2013
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Ensured reliable transportation by driving a Ford F150 as well as other vehicles between various sites throughout the city.
Education
Bachelor of Arts in Political Science -
Carleton University
Ottawa, ON01.2012
Skills
- Strong oral communication, conflict resolution, and reasoning skills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- High performer that works well independently as well as part of a team, using cooperation and collaboration to motivate others to help achieve common goals
- Highly motivated individual who approaches new tasks and challenges with enthusiasm initiative and good judgment
- Proficient in software programs including, Microsoft Word, Microsoft Outlook, Microsoft Excel, and Microsoft PowerPoint
- Excellent critical thinking and writing skills
- Organized individual that effectively manages multiple priorities and meet established deadlines
Accomplishments
First Aid Certificate
Level G Driver's License(for past 10 years)
Security Guard License
Languages
English
French (intermediate)
Italian
Timeline
Security Supervisor
Paladin Security
05.2019 - Current
Security Officer
Garda World
05.2018 - Current
Security Officer
Capital Security
10.2015 - 05.2018
Landscape Worker
Gemma Property Services LTD.
06.2007 - 10.2013
Bachelor of Arts in Political Science -
Carleton University
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