Marine MERLIER
Toronto,Canada
Summary
An independent and self-motivated University student with proven and tested teamwork skills, seeking a job.
Overview
7
7
years of professional experience
Work History
Team member
Tim Hortons
Oshawa, Canada
05.2022 - 08.2023
- Demonstrated the ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Collaborated with teammates to provide excellent customer service and ensure smooth operations
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Greeted and interacted with guests in a friendly and professional manner
Server
Baskin & Robbins
Oshawa, Canada
05.2022 - 12.2022
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
- Responsible for stocking the entire shop as well as making sure everything stays clean
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Developed the ability to bake ice cream cones
- Responsible for customers inquiries by phone or in person regarding personalized cakes
Intern
Espace Foot
Bruay-la-Buissière, France
01.2018 - 02.2018
- Developed a comprehensive customer service training program that improved customer satisfaction
- Assisted customers with their purchases and provided product knowledge
Intern
Le Furet
Bethune, France
11.2017 - 12.2017
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Learned cashier duties in a high-volume retail environment, processing transactions
Intern
Intersport
Bethune, France
01.2017 - 02.2017
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Maximized store space and visibility through effective store layout and design
Education
Bachelor of Fine Art - photography
OCAD University
Toronto04-2026
Ontario College Certificate - Foundation in Art and Design
Durham College
Oshawa12.2022
High school Diploma - Photography, English, French and Math studies
Saint Charles Garnier High school
Whitby04.2020
Skills
- Smart Serve certified
- Strong communication skills
- Multitasking abilities
- Fast learner
- Adaptability
- Ability to work in a team and under pressure
- Proven customer services skills
- Strong work ethic
- Bilingual : Ability to speak, read, write, listen in French and English
Hobbies and Interests
- Art
- Photography
- Cinema and filmmaking
Timeline
Team member
Tim Hortons
05.2022 - 08.2023
Server
Baskin & Robbins
05.2022 - 12.2022
Intern
Espace Foot
01.2018 - 02.2018
Intern
Le Furet
11.2017 - 12.2017
Intern
Intersport
01.2017 - 02.2017
Bachelor of Fine Art - photography
OCAD University
Ontario College Certificate - Foundation in Art and Design
Durham College
High school Diploma - Photography, English, French and Math studies
Saint Charles Garnier High school