Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marilynn Ulmer

To Secure A Challenging Position That Utilizes My Years Of Experience, While Allowing Me The Opportunity To Grow Professionally.
Cold Lake

Summary

Versatile and dynamic professional with a proven track record at Liquor Warehouse and the Canadian Air Force, excelling in customer service and financial accuracy. Skilled in cash handling and effective communication, I enhanced store safety, improved financial reporting, and fostered team collaboration. Achieved significant improvements in operational efficiency and customer satisfaction.

Overview

43
43
years of professional experience
3
3
Certifications
1
1
Language

Work History

Liquor Store Clerk

Liquor Warehouse
10.2011 - Current
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
  • Contributed to a safe and secure store environment by adhering to established safety protocols and reporting potential hazards promptly to management.
  • Received payments by cash, credit, and personal check and remitted correct change.
  • Maintained a clean and organized store environment for an enhanced shopping experience.

Bar Supervisor

Canadian Air Force
07.1993 - 08.2017
  • Completed bar opening and closing procedures.
  • Poured and prepared mixed drinks for customers daily.
  • Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
  • Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
  • Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.
  • Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
  • Checked ID cards and verified bar guests were of legal age.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Ensured compliance with local health and safety regulations by conducting regular inspections and addressing issues promptly.
  • Improved team morale by providing ongoing support, training, and opportunities for professional growth.
  • Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
  • Fostered positive relationships with vendors, negotiating favorable contracts for alcohol supplies and equipment purchases.

Finance Clerk

Canadian Air Force
12.1981 - 07.1992
  • Improved financial accuracy by diligently reviewing and reconciling daily transactions.
  • Ensured timely processing of invoices for accurate financial reporting.
  • Maintained organized filing system for easy access to important financial documents.
  • Monitored cash flow, tracking incoming payments, and managing outstanding balances to maintain optimal liquidity levels.
  • Managed accounts payable and receivable, ensuring all transactions were recorded accurately and on time.
  • Reduced discrepancies in financial records through meticulous attention to detail and thorough data verification.
  • Prepared logical and accessible reports to support financial forecasting.
  • Prepared inter-departmental correspondence, technical memos and reports.
  • Played an integral role in the implementation of new accounting software systems, contributing valuable insights during selection process and assisting with user training.
  • Tracked and documented employee sick, vacation and personal time and submitted invoices for disbursement to payroll.

Education

High School Diploma -

Oromocto High School
Oromocto, NB
05.2001 -

Skills

    Customer assistance

    Cleanliness and organization

    Customer service

    Multitasking

    Cash handling proficiency

    ID verification

    Effective communication

    Adaptability and resilience

    Listening and comprehension

    Loss prevention awareness

    Teamwork and collaboration

    Problem-solving

Certification

H2S

Timeline

Liquor Store Clerk

Liquor Warehouse
10.2011 - Current

High School Diploma -

Oromocto High School
05.2001 -

Bar Supervisor

Canadian Air Force
07.1993 - 08.2017

Finance Clerk

Canadian Air Force
12.1981 - 07.1992

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Marilynn UlmerTo Secure A Challenging Position That Utilizes My Years Of Experience, While Allowing Me The Opportunity To Grow Professionally.