Marilyn Armenta Millan
Los Angeles
Summary
Dynamic Account Representative with a proven track record at Don Roberto Jewelers, excelling in credit collections and customer service. Bilingual in English and Spanish, I leverage strong problem-solving skills to enhance client satisfaction and drive sales. Committed to achieving results, I effectively analyze credit reports to make informed credit decisions.
Overview
6
6
years of professional experience
Work History
Account Representative
Don Roberto Jewelers
Los Angeles
08.2023 - Current
- Collecting credit accounts and ensuring customer payments are made on time
- Analyzing credit reports and determining credit lines for new customers
- Collecting old credit accounts that have been marked profit and loss by the company
Sales Associate
Tesoro Jewelry
Lynwood
01.2023 - 08.2023
- Displaying jewelry in orderly fashion to draw in customers
- Advising clients to ensure they are satisfied with their purchase
- Communicating and negotiating with customers to obtain an outcome where everyone is satisfied
Sales Associate
Rue 21
Brownsville
10.2021 - 01.2022
- Organizing the store in compliance with company standards
- Helping customers with their shopping experience and satisfaction
- Responsible for putting new merchandise on display
Crew Member
Popeyes
Los Angeles
07.2019 - 12.2020
- Handled customer transactions and ensured customer satisfaction
- Memorized orders and aimed to provide fast and quality service to customers
- Ensured the workplace was clean and ready for the day
Education
Associates Degree -
Santa Monica College
05.2025
High School Degree -
John Marshall Senior High
Los Angeles, CA06.2020
Skills
- Fluent in Spanish
- Committed Worker
- Fast learner
- Customer service
- Sales
- Credit collections
- Problem solving
- Credit decisions
Cover Letter
Dear Hiring Manager,, I am excited to apply for the position as I believe my skills in customer service and sales will be a great asset to your team., In my previous role at Don Roberto Jewelers, I successfully collected overdue accounts, which improved the company's cash flow and customer relationships. This experience has equipped me with the skills to handle customer inquiries and resolve issues effectively., Thank you for considering my application. I hope to hear back from you soon. Please feel free to call or email me for further discussion of any opportunity., Sincerely,, Mari
Timeline
Account Representative
Don Roberto Jewelers
08.2023 - Current
Sales Associate
Tesoro Jewelry
01.2023 - 08.2023
Sales Associate
Rue 21
10.2021 - 01.2022
Crew Member
Popeyes
07.2019 - 12.2020
Associates Degree -
Santa Monica College
High School Degree -
John Marshall Senior High
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