MARIIA BELMEHA
Banff,Canada
Summary
A responsible and compassionate Coordinator with an ability to lead, adapt, and innovate in order to achieve organizational goals. A proactive problem-solver and a collaborative team player, dedicated to supporting team success. Confident in acting with integrity and in the best interests of clients while ensuring of effective support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Adventure & Experiences Groups Coordinator
Fairmont Banff Springs
09.2024 - Current
- Responsible for organizing, booking and coordinating corporate group events and activities, ensuring flawless execution and client satisfaction
- Establishing and managing client relationships by conducting meetings while effectively promoting group activities at Fairmont Banff Springs
- Arranging food and beverage, operational supplies, audiovisual equipment and collateral for all department special events and activities (BEO’s)
- Collaborating with partners to define event requirements and expectations, ensuring alignment
- Coordinating colleagues in the execution of group activities and acting as the leader on duty for department
- Covering departmental programming as needed and assisting with daily operations based on business demands
Business Class Flight Attendant
Emirates Airlines
01.2022 - 08.2024
- Ensured Safety & Security Protocols were met
- Coordinated all aspects of VIP service, ensuring top-notch service delivery and enhancing overall customer satisfaction
- Managed medical emergencies and administered First Aid
- Coordinated the response to safety emergencies, directing passengers and crew in high-pressure situations
- Promoted and facilitated sales of the company’s products, elevating customer satisfaction and contributing to revenue growth
- Managed and organized the aircraft galley, ensuring all SOPs were strictly adhered to
Logistics Dispatcher and Coordinator
TMShipping LLC
08.2020 - 01.2022
- Managed and coordinated logistics operation across the USA, delivering a consistent and on-time delivery rate of 98%
- Conducted meetings, presentations, and negotiations with carriers, dispatchers, and clients to secure new business and promote the company’s services
- Identified and resolved logistical issues, ensuring smooth operations
- Delivered responsive and effective customer support to maintain high satisfaction levels
- Prepared logistics performance evaluations and sales reports: analyzed daily operations to assess logistics performance, identify areas for improvement, and generate detailed reports for management review
English Tutor/Teacher
"Good Skills" - Language Courses
01.2018 - 08.2020
- Organized and executed individual and group lessons, incorporating creative activities to enhance students' engagement
- Guided individuals and groups through academic projects, enhancing their research skills
- Evaluated and monitored student improvement by assessing their progress and provided detailed reports for management review
Education
Hospitality Learning Experience -
EHL Advisory Services
01.2024
Bachelor's Degree - Education/Pedagogy
Kyiv National Linguistic University
Kyiv 06-2021
Skills
- Organizational & Communication Skills
- Problem Solving
- Strategic Planning & Execution
- Detail-Oriented
- Decision-Making
- Guest Experience & Customer Service
- Proficient in Microsoft Word, Excel, PowerPoint, Figma
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Certification
Basic First Aid Certificate
Timeline
Adventure & Experiences Groups Coordinator
Fairmont Banff Springs
09.2024 - Current
Business Class Flight Attendant
Emirates Airlines
01.2022 - 08.2024
Logistics Dispatcher and Coordinator
TMShipping LLC
08.2020 - 01.2022
English Tutor/Teacher
"Good Skills" - Language Courses
01.2018 - 08.2020
Hospitality Learning Experience -
EHL Advisory Services
Bachelor's Degree - Education/Pedagogy
Kyiv National Linguistic University
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