Marigona Thaqi
Mission,Canada
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring knowledge and experience relevant work experience to your team.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
Cedar Care Clinic
Mission, BC
09.2022 - 09.2023
- Scheduled patient appointments, tests, and procedures in computerized scheduling system
- Responded promptly to phone inquiries from patients, providing information in a courteous manner
- Used EMR software to manage patient records and files
- Provided analytical support through updating and preparing documents, presentations, and charts as requested.
Receptionist
Mirror Envy Beauty Salon
Mission, BC
12.2021 - 09.2022
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
- Assisting with marketing and sales by providing customers with information on promotions and new products and services via email or instagram
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Server
Earl's
Calgary, AB
05.2020 - 10.2021
- Provided excellent customer service by anticipating needs and responding promptly to requests.
Server
Applebee's
Calgary, AB
03.2019 - 03.2020
- Greeted and accommodated guests, building positive experience from first interaction
- Used good communication skills to reduce guest dissatisfaction
- Take beverage and food order
- Memorize menu items to give recommendations, and deliver fast, friendly, excellent service.
Key-holder / sales associate
Reebok
Calgary, AB
01.2018 - 02.2019
- Assisted customers with product selection, price checks, returns and exchanges, and special orders
- Executed opening, closing and register functions to meet business requirements
- Managed a team of sales associate members through training, meeting sales targets, customer service and handling fast paced environment.
Education
Data Analytics -
Google Career Certificate
Business and Digital Marketing Management -
CDI College
Burnaby12.2023
Skills
- Self-motivated
- Hard working
- Adaptable
- Enthusiastic
- Knack for problem solving
- Leadership and Organization
- Communication, Writing and Editing skills
- Experienced in Excel, Word, PowerPoint, and Canva
Languages
Albanian
Native or Bilingual
References
References available upon request
Timeline
Medical Office Assistant
Cedar Care Clinic
09.2022 - 09.2023
Receptionist
Mirror Envy Beauty Salon
12.2021 - 09.2022
Server
Earl's
05.2020 - 10.2021
Server
Applebee's
03.2019 - 03.2020
Key-holder / sales associate
Reebok
01.2018 - 02.2019
Data Analytics -
Google Career Certificate
Business and Digital Marketing Management -
CDI College