Navneet Kaur

Being in medical field as medical office assistant/ medical assistant with over 10 years’ experience in telephone and face-to-face customer service. Knowledgeable with major customer issues, handling customer complaints, and maintaining a positive and friendly disposition. Hoping to use my wealth of experience to attain employment in a customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Software EMR, MS office, Excel, Word, powerpoint and all medical procedures. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 11 years of relevant work experience to your team.

• English Advanced
• Supervised team of 30 staff members.
• Collaborated with team of 30 in the development of Triage and Emergency department.
• Used Microsoft Excel to develop inventory tracking spreadsheets.