Mariela Santana
Irvine
Summary
Seeking an opportunity with a strong and stable company where I can bring flexibility, dedication and hard work to your organization. I am a team player that will finish all job tasks to the best of my ability and maintain a positive attitude throughout the work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Volunteer
Coastal Community Hospital
Santa Ana
01.2011 - Current
- Patient care - within the Volunteer scope of service
- Clerical functions
- Interacted with patients and families
Mommy and Kids Nutrition
Santa Ana
09.2011 - Current
- Cashier
- Customer Service
- Conflict Resolution
- Stocking
Medical Assistant
DiversiCare Chiropractic and Therapy Center
Santa Ana
04.2012 - 11.2012
- Filing patients Chart
- Therapy on patients
- Maintaining our work place clean
Data Entry Clerk
Seashore Medical Group
Anaheim
12.2012 - 12.2015
- Entered patient information into electronic health record system accurately.
- Verified data integrity by cross-referencing multiple sources and documents.
- Assisted in organizing medical files for easy retrieval and management.
- Maintained confidentiality of sensitive patient information at all times.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Front Office Receptionist
StepHouse Recovery
Fountain Valley
01.2016 - 08.2017
- Managed incoming calls and routed inquiries to appropriate staff members efficiently.
- Scheduled appointments and coordinated calendars for staff and clients effectively.
- Assisted in processing admissions paperwork for new clients entering the program.
- Addressed client concerns promptly, fostering positive relationships within the recovery community.
Packing Operator
B. Braun Medical
Irvine
09.2017 - 08.2018
- Operated packaging machinery for medical supplies and devices.
- Inspected products for quality assurance and compliance standards.
- Prepared products for shipment by packing and labeling items correctly.
Front office
Orthopedic Medical Group
Tustin
03.2019 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Observer
Kirkhill
Brea
07.2022 - 01.2024
- Monitored operational processes to ensure compliance with safety regulations.
- Recorded observations and reported discrepancies to management promptly.
- Assisted in training new staff on safety protocols and operational procedures.
Leasing Consultant
Courtyard Apartments
Orange
02.2024 - Current
- Assisted prospective residents with property tours and leasing inquiries.
- Conducted follow-ups with applicants to ensure timely processing of applications.
- Managed lease agreements and maintained accurate tenant records in the database.
- Provided excellent customer service by addressing questions and concerns effectively.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Education
Medical Assistant Program -
Newbridge College
Santa Ana, CAHigh School Diploma -
Century High School
Santa Ana, CaSkills
- Exam Room Procedures
- Telephone Techniques
- Appointment Control
- Vital Signs
- Universal Precautions
- Medical Records
- Anatomy
- Lab Procedures
- Splitting images
- Date Entry
- Billing
- Proficient in excel
Certification
- Injections
- CPR Card
- EKG
- HIPAA
- OSHA
References
- Anissa Batac, Friend, (657) 900-6335
- Jackie Padilla, Previous Supervisor, (714) 582-8963
Current Position
Courtyard apartments, Leasing consultant, Run applications in YardiDRAFT
Bilingual
Fluent in English / Spanish
Timeline
Leasing Consultant
Courtyard Apartments
02.2024 - Current
Observer
Kirkhill
07.2022 - 01.2024
Front office
Orthopedic Medical Group
03.2019 - 03.2020
Packing Operator
B. Braun Medical
09.2017 - 08.2018
Front Office Receptionist
StepHouse Recovery
01.2016 - 08.2017
Data Entry Clerk
Seashore Medical Group
12.2012 - 12.2015
Medical Assistant
DiversiCare Chiropractic and Therapy Center
04.2012 - 11.2012
Mommy and Kids Nutrition
09.2011 - Current
Volunteer
Coastal Community Hospital
01.2011 - Current
Medical Assistant Program -
Newbridge College
High School Diploma -
Century High School