Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Marie Virginie Frederika Valeran

Toronto,Mauritius

Summary

Enhanced hiring efficiency and improved talent acquisition outcomes through strategic recruitment initiatives.

Achieved high levels of customer satisfaction by effectively addressing inquiries in BPO roles. Drove sales growth by leveraging individual strengths to contribute to team success. Cultivated a culture of resilience and determination, promoting continuous improvement in personal and professional engagements.

Overview

16
16
years of professional experience

Work History

Talent Acquisition Specialist

Bank One Limited
Mauritius
04.2023 - 12.2025
  • Directed comprehensive recruitment processes, including candidate sourcing and interviewing.
  • Directed recruitment strategy formulation for diverse organizational roles.
  • Collaborated with hiring managers to evaluate and articulate staffing needs and requirements.
  • Designed and implemented innovative recruitment strategies to secure top-tier talent.
  • Presented detailed reports on recruitment progress during management meetings.
  • Fostered strategic partnerships with external vendors to drive collaborative initiatives.
  • Partnered with senior leadership to design and implement effective recruitment strategies.
  • Streamlined recruitment processes through effective utilization of applicant tracking systems (ATS).
  • Spearheaded negotiations of salary and benefits packages with candidates.

Chief of Staff

Invivo Services
Mauritius
10.2022 - 04.2023

Served as a strategic advisor to CEO, guiding key decision-making processes.

Facilitated communication on behalf of CEO during meetings with internal and external stakeholders via email and phone calls.

Oversaw CEO calendar management and prioritized scheduling to optimize time efficiency.

Facilitated CEO meetings by documenting discussions and ensuring timely completion of action items.

Facilitated communication between CEO, clients, and stakeholders to ensure timely involvement in decision-making processes.

Collaborated with CEO and senior management team to drive strategic planning and policy development initiatives.

Oversaw timely and effective execution of projects and initiatives for CEO.

Evaluated and proposed new and revised policies and strategies to enhance organizational effectiveness.

Established and optimized systems and processes to enhance operational efficiency.

Developed and implemented hiring standards and management procedures for office staff and personnel supporting CEO operations.

Administered accurate management of confidential files and data records.

Recruitment Lead/Head Hunter

Profiler Management Co Ltd
Port-Louis, Mauritius
07.2014 - 04.2023
  • Facilitated sourcing and interviewing of candidates, ensuring alignment with company hiring objectives.
  • Designed comprehensive recruitment strategies targeting various roles to enhance workforce diversity and organizational effectiveness.
  • Facilitated discussions with hiring managers to identify and document specific staffing requirements.
  • Analyzed workforce needs and implemented recruitment strategies to secure qualified talent.
  • Summarized recruitment progress and key insights for discussion at management meetings.
  • Negotiated and maintained effective communication with external vendors to ensure service quality.
  • Engaged with senior leadership to create and execute effective recruitment strategies for sustainable workforce development.
  • Implemented applicant tracking systems (ATS) to facilitate streamlined candidate selection and hiring procedures.
  • Managed candidate negotiations for competitive salary and benefits packages, ensuring alignment with organizational standards.

Talent Acquisition Specialist

BCP Bank Mauritius
Ebene, Mauritius
09.2018 - 09.2019
  • Managed end-to-end recruitment efforts to identify and secure top talent for organizational needs.
  • Formulated targeted recruitment strategies to enhance workforce diversity across various positions.
  • Engaged with hiring managers to analyze and clarify staffing requirements to enhance recruitment strategies.
  • Formulated and implemented strategic recruitment initiatives aimed at securing high-caliber candidates.
  • Presented in-depth analyses of recruitment status to inform strategic decision-making during management meetings.
  • Developed and maintained strategic alliances with external vendors to support collaborative project execution.
  • Developed and implemented effective recruitment strategies in partnership with senior leadership to enhance talent acquisition.
  • Enhanced efficiency of recruitment operations through strategic use of applicant tracking systems (ATS).
  • Facilitated discussions regarding compensation and benefits to attract top talent and enhance recruitment efforts.

Receptionist

The BrandHouse
Mauritius
11.2013 - 06.2014
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Coordinated office supply inventory, ensuring timely replenishment and cost-effective procurement.
  • Maintained organized filing systems for customer records, enhancing retrieval speed and accuracy.
  • Developed and implemented streamlined scheduling processes, improving appointment management efficiency.

Credit Controller

Theofinance
Mauritius
09.2010 - 09.2013
  • Oversaw customer account management to ensure timely payment processing.
  • Executed credit assessments to evaluate customer risk and establish suitable credit limits.
  • Devised and executed collection strategies to enhance recovery rates on overdue accounts.
  • Facilitated collaboration with sales teams to resolve disputes and strengthen customer relationships.

Teleoperator

Serviphony
Mauritius
12.2009 - 01.2010
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Attache Commercial

Just Com Net
Mauritius
07.2009 - 10.2009
  • Developed and maintained strong relationships with key clients to enhance customer satisfaction.
  • Executed strategic sales initiatives to drive revenue growth and market penetration.
  • Analyzed market trends and competitor activities to identify new business opportunities.
  • Collaborated with cross-functional teams to deliver tailored solutions for diverse client needs.
  • Increased sales revenue by establishing new client relationships and nurturing existing ones.

Market Research Agent

Dechazal Dumee
Mauritius
07.2009 - 10.2009

Conducted online surveys to gather insights on B2C market trends for various industries.

Education

Freight Academy
Mauritius

Bsc (Hons) - Business Management

Open University of Mauritius
Mauritius
08.2021

GCE A & AS LEVEL - GCE A & AS LEVEL

Ocep Curepipe
Mauritius
10.2006

Skills

Applicant tracking systems

Candidate sourcing

Interview coordination

Recruitment strategy

Offer negotiation

Relationship management

Talent assessment

Diversity hiring

Compliance management

Process improvement

Problem solving

Effective communication

Time management

Interviewing techniques

Recruitment

Persuasive sales techniques

Contract negotiation

Boolean search proficiency

Salary and benefits negotiations

Recruitment reporting

Work authorizations

Onboarding processes

HRIS applications proficient

Human resources support

HR best practices

Organizational development

Problem-solving

New hire onboarding

Exit interviews

Languages

French: First Language
Full Professional
English: Advanced (C1)
Full Professional

Accomplishments

Successfully filled senior and hard-to-source leadership positions with an exceptional retention rate (near 0% replacement), even in highly scarce talent markets.

Built a candidate portfolio from scratch, developing a structured and high-quality talent database that was later migrated to Nicoka ATS, ensuring continuity and scalability of recruitment operations.

Secured expatriate work permits for critical leadership roles at Bank One Limited, ensuring compliance with regulatory requirements and seamless onboarding of key international talent.

Identified and mapped internal high-potential employees during a company ownership transition and recruitment freeze by conducting comprehensive resume, academic, and competency screening across the organization—successfully enabling strategic internal mobility.

Trained and mentored junior recruiters, developing them into high-performing headhunters; several progressed into managerial positions.

Built and maintained long-term client relationships through consultative engagement, consistent delivery, and high service standards.

Timeline

Talent Acquisition Specialist

Bank One Limited
04.2023 - 12.2025

Chief of Staff

Invivo Services
10.2022 - 04.2023

Talent Acquisition Specialist

BCP Bank Mauritius
09.2018 - 09.2019

Recruitment Lead/Head Hunter

Profiler Management Co Ltd
07.2014 - 04.2023

Receptionist

The BrandHouse
11.2013 - 06.2014

Credit Controller

Theofinance
09.2010 - 09.2013

Teleoperator

Serviphony
12.2009 - 01.2010

Attache Commercial

Just Com Net
07.2009 - 10.2009

Market Research Agent

Dechazal Dumee
07.2009 - 10.2009

GCE A & AS LEVEL - GCE A & AS LEVEL

Ocep Curepipe

Freight Academy

Bsc (Hons) - Business Management

Open University of Mauritius
Marie Virginie Frederika Valeran