Marie Tsala

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Microsoft experience
• Handling contracts, credit checks, safes, bank statements, and bank deposits.
• Handling of customer disputes and multicarrier phonecalls
• Participation of constant meetings.

• Supported cashiers and customers to locate products, confirm prices, and replenish stock

• Embodied company mission and values through honesty, integrity and high-quality performance.

• Explained current sales, promotions and other brand initiatives to gain customer loyalty.

• Answering phones and engaging with customers.

• Handling conflicts and resolving disputes.

• Addressing issues and conflicts within the team.

• Organizing clothing, including receiving and organizing inventory shipments.

• Managing RFID clothing by sorting and organizing items.

• Handling cash transactions and processing customer payments.

• Addressing theft concerns in fitting rooms and on the sales floor.

• Taking initiative to complete tasks efficiently.

• Motivating coworkers to perform their best.

• Counting cash tills at the end of the night and for opening shifts.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Used POS system to scan customer purchases, calculate prices and process transactions.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Taking orders from customers.
• Preparing and serving food and beverages.
• Operating the drive-thru window.
• Cleaning and maintaining the restaurant area.
• Assisting with stocking inventory.
• Interacting with customers in a friendly manner.
• Following safety and sanitation guidelines.
• Handling cash transactions at the register.