Marie Johnstone
Edmonton,AB
Summary
Dynamic and compassionate healthcare professional with extensive experience in medical dispatch and patient care, notably with Kee Wee Tin Nok. Excelled in prioritizing critical situations and providing empathetic support, leveraging skills in multitasking and team building. Proven track record of enhancing patient wellbeing through innovative solutions and effective communication.
Overview
12
12
years of professional experience
Work History
Medical Dispatcher
Kee Wee Tin Nok
Edmonton, AB
05.2019 - 05.2024
- Utilized a variety of software applications including database programs, mapping systems, and Microsoft
- Monitored radio transmissions to ensure appropriate response to request for service
- Developed creative solutions for complex encountered during dispatch operations
- Processed high call volumes for non emergency and emergency medical services within Alberta
Health Care Aide
Niginan Housing Ventures
Edmonton, AB
12.2017 - 02.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained clean, safe, and well-organized patient environment.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Educated patients on self-care techniques, empowering them to take control of their health management.
In-Home Health Care Aide
Alexis Health Department
Alexis Nakota Sioux Nation
01.2012 - 05.2016
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Enhanced patient comfort by providing compassionate and attentive care in their homes.
- Encouraged healthy habits in patients through meal planning assistance and nutritional guidance.
- Performed light housekeeping duties to maintain a clean, safe, and comfortable environment for the patient''s wellbeing.
- Implemented safety measures such as fall prevention strategies to ensure patient well-being at all times.
- Facilitated communication between patients and healthcare providers, advocating for their needs and preferences.
Education
GED -
Alexis Adult Upgrading Program
Alexis Nakota Sioux Nation 06-2009
Skills
- Prioritizing situations
- Dependable and responsible
- Multitasking
- Team building
- Confidentiality understanding
- Problem-solving abilities
Timeline
Medical Dispatcher
Kee Wee Tin Nok
05.2019 - 05.2024
Health Care Aide
Niginan Housing Ventures
12.2017 - 02.2018
In-Home Health Care Aide
Alexis Health Department
01.2012 - 05.2016
GED -
Alexis Adult Upgrading Program