To leverage my experience as an Emergency Medical Dispatcher (EMD), EMD-Q, EMD Practice Educator, and Primary Care Paramedic to effectively contribute to the enhancement of emergency response as an MPDS Instructor.
Overview
3
3
years of professional experience
Work History
Emergency Medical Dispatcher Practice Educator
BC Emergency Health Services
02.2024 - Current
Design and implement training programs for EMDs, focusing on MPDS protocols, call triage, and communication skills.
Conduct regular evaluations and provide constructive feedback to enhance trainees' performance and confidence.
Facilitate simulations and role-playing exercises to simulate real-world emergency scenarios and improve decision-making under pressure.
Collaborate with leadership and senior dispatchers to update and refine training curriculum based on emerging trends and feedback.
Integrate diverse learning methodologies, utilizing a variety of teaching techniques, including visual aids, interactive modules, and peer learning, to accommodate different learning styles and ensure comprehensive understanding of EMD practices.
Promote a supportive learning environment by fostering an inclusive and encouraging atmosphere where trainees feel comfortable asking questions and sharing experiences, thereby enhancing their engagement and retention of material.
Emergency Medical Dispatcher
BC Emergency Health Services
01.2021 - Current
Reduced errors in call handling through continuous training and adherence to MPDS best practice during call assessments.
Maintained a high level of situational awareness throughout each shift, keeping colleagues informed of ongoing incidents and potential impacts on resource availability.
Evaluated dispatcher performance through regular assessments, identifying areas for improvement, and providing constructive feedback.
Assisted field personnel with scene coordination via radio communications ensuring a safer environment for both patients and providers.
Maintained accurate records of dispatched calls for quality assurance and future reference.
Train new dispatchers on call-handling techniques and MPDS protocols, contributing to team development and operational excellence.
Serve as a preceptor for new employees, guiding them through emergency medical call-taking and dispatching processes, and providing hands-on training and mentorship to ensure they achieve proficiency and confidence in their roles.
Paramedic
BC Emergency Health Services
05.2021 - Current
Conduct rapid and thorough assessments of patients at emergency scenes, determining the nature and severity of their conditions to guide treatment.
Perform critical emergency interventions, including advanced airway management, trauma stabilization, and administering IV fluids and medications.
Continuously monitor patients' vital signs, such as blood pressure, heart rate, and respiratory rate, making adjustments to treatment as necessary.
Ensure the safe and stable transport of patients to healthcare facilities, providing ongoing care and monitoring enroute.
Accurately document patient information and treatment provided, ensuring detailed records for handover to receiving medical teams.
Communicate effectively with patients, families, and healthcare providers, ensuring clear understanding and coordination of care.
Adhere to all medical, safety, and legal guidelines, maintaining the highest standards of patient care and operational integrity.