Marie-Hélène Côté
Montreal,Canada
Summary
Professional driver over 11 years with significant experience in public transportation. Skilled in safe and efficient operation of large vehicles, maintaining schedules, and providing excellent customer service. Strong collaborator focused on team success and adaptable to changing needs, ensuring reliable service for all passengers. Known for punctuality, route optimization, and maintaining calm demeanor under pressure.
Overview
16
16
years of professional experience
Work History
City Bus Driver
Société de Transport de Montréal
05.2015 - Current
- Operated City Bus, ensuring timely and safe transportation for passengers across designated routes
- Inspected bus for any mechanical issues before departure
- Assisted passengers with inquiries and requests during the trips
- Participated in regular training sessions to stay up to date on safety regulations and driving techniques
Waitress and Assistant Manager
Cora Breakfast
01.2010 - 01.2016
- Focus on providing excellent customer service, taking accurate orders and delivering food
- Focus on daily operations, opened and closed the restaurant, staff supervision and inventory management
- Ensuring customer satisfaction, adhering to food safety, managing scheduling and maintaining service quality
- Count the cash and make deposits at the Bank
- Volunteering in a golf tournament to represent Cora Breakfast
- Go door to door to give flyers that I created and offering products and discounts to attract customers
Education
Diploma of College Studies - Business Management
Cégep André-Laurendeau
Montreal, Quebec, Canada01.2010
Certificate of Technical Studies - Project, Planning, Analysis and Monitoring
Groupe Canadien MDS
Montreal, Quebec, Canada01.2011
Skills
- Safety focused
- Strong working relationship
- Decision making
- Patience and Stress Management
- GPS and navigation systems
- Safe driving practices
- Customer service
- Passenger safety
- Passenger interaction
- Impeccable safety history
- Safe driving techniques
Accomplishments
- Be part of the social club to help increase and maintain a healthy team spirit and find new activities
- I pass through the whole process to become a trainer for new drivers
- Air Cadet at Squad 626, Chateauguay, Canada
- Introduction Camp and forest survival
- Military and ceremonial exercise
- 2002-2005
Interests
Strategy and board games, Cooking, Hiking
Languages
English
Professional Working
French
Native or Bilingual
Timeline
City Bus Driver
Société de Transport de Montréal
05.2015 - Current
Waitress and Assistant Manager
Cora Breakfast
01.2010 - 01.2016
Certificate of Technical Studies - Project, Planning, Analysis and Monitoring
Groupe Canadien MDS
Diploma of College Studies - Business Management
Cégep André-Laurendeau