Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Awards
Timeline
Generic

Luigi Feraco

Ottawa,ON

Summary

I have excellent office skills and work wellin a team environment and on my own also have experience in finance dealing with borrowing, loans, mortgage lending commercial and residential I also have dealt with RRSP'S, RRIF'S, and first time home buyers plan. I have experience driving commercial vehicles including busses and dump trucks I also have excellent customer service and dealing with the elderly.

Overview

46
46
years of professional experience

Work History

City Bus Driver

City Of Ottawa OC TRANSPO
1500 St Laurent Blvd Ottawa Ontario
07.2016 - Current
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Monitored students and other passengers during transit to encourage safe transport.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Conducted thorough pre-trip inspections of the bus for mechanical issues or potential hazards before each shift, reporting any concerns promptly for resolution.
  • Successfully navigated complex routes and schedules, adapting to changes as necessary for efficient service delivery.
  • Managed challenging situations involving unruly passengers calmly and professionally, prioritizing safety at all times.
  • Efficiently managed detours due to road construction or emergencies while still ensuring punctual arrival times for passengers.

Property Maintenance Worker

Appollo Property Management
Prince of Wales Dr Ottawa Ontario
05.2005 - 12.2008
  • Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
  • Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
  • Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
  • Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
  • Ensured tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.

Financial Services Representative

TD CANADA TRUST
Ottawa, ON
07.1984 - 12.2003
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Increased client satisfaction by providing tailored financial advice and investment recommendations.
  • Worked closely with other departments to provide seamless service delivery for complex client requests.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
  • Advised clients on retirement planning options such as IRAs or annuities based on individual goals.
  • Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
  • Maintained updated records of all financial transactions to support traceability.
  • Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
  • Conducted regular reviews of client portfolios to ensure alignment with risk tolerance and investment objectives.
  • Assisted clients in navigating life-changing financial decisions, such as retirement planning and estate management.

General Services Maintenance Department

Ottawa Hospital Civic Campus
Carling Ave Ottawa Ontario
09.1978 - 07.1982

- Sterilizing and cleaning of Operating rooms after Surgery.

-Collecting garbage through out the Hospital.

- Cleaning Emergency rooms after patients assessments.

Education

High School Deploma -

Laurentian High School
Ottawa, ON
06.1978

Skills

  • Safe driving practices
  • Elderly and disabled assistance
  • Weather conditions adaptation
  • Defensive driving
  • Passenger assistance
  • Route navigation
  • Vehicle maintenance
  • Traffic laws
  • Emergency procedures
  • Customer service
  • Problem-solving
  • Time management
  • Safety-focused
  • Pre-trip inspections
  • Transporting students
  • Clean driving record
  • Passenger safety
  • Safety practices
  • Commercial driving
  • Inclement weather driving
  • Local traffic regulations
  • Route planning
  • Passenger interaction
  • Map reading
  • GPS navigation
  • Fare collection
  • Conflict resolution
  • First aid

Accomplishments

My accomplishment including

-Awarded three time top ten in the mortgage industry.

- Awarded 100 million dollar in mortgages club.

Languages

English
Professional Working
French
Elementary
Italian
Professional Working

Awards

Tree times top ten

100 million in mortgages

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Timeline

City Bus Driver

City Of Ottawa OC TRANSPO
07.2016 - Current

Property Maintenance Worker

Appollo Property Management
05.2005 - 12.2008

Financial Services Representative

TD CANADA TRUST
07.1984 - 12.2003

General Services Maintenance Department

Ottawa Hospital Civic Campus
09.1978 - 07.1982

High School Deploma -

Laurentian High School
Luigi Feraco