Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Marie-Chantal Plouffe

Saint-Eustache

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. Ambitious Communications Specialist possessing strong public relations, communication and project management abilities. Excels in managing print communications and enforcing proactive media plans. Diverse credentials in both private and public industry sectors.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Social Media Analyst Research Assistant

The Centre For Media, Technology, And Democracy
07.2023 - 08.2023


A collaborative research effort led by the Media Ecosystem Observatory, the MaxBell School of Public Policy, and McGill University aimed to assess the impact of social media platforms and their AI algorithms on Canadian youth aged 18 to 24 who use Instagram, Twitter, and TikTok.

  • Performed 2-week focused research on AI and social media.
  • Co-authored, edited, and formalized a research report for governmental submission.
  • Adapted to multiple research methods over a short period.
  • Cultivated individual and teamwork skills and coordinated, mobilized cohesiveness for an environment of support.
  • Calculated, measured, and coded sensitive data ensuring confidentiality.
  • Upgraded technical skills on social media and on excel.

Communication Assistant Events

Action XDesign McGill Engineering Faculty
08.2022 - 05.2023

The Faculty of Engineering at McGill University collaborated with youth and teachers in high-school settings to support experiential, relationship centered, responsive learning opportunities to create accessible pathways to higher education for diverse populations.

  • Upheld the values of inclusivity, diversity, equity, and accessibility.
  • Networked university, governmental, and Indigenous actors such as the Kahnawake Youth Center and Beurling Academy.
  • Maintained strict confidentiality while handling sensitive employee data or client information as needed for various projects.
  • Effectively scheduled and led appointments.
  • Provided logistical support and managed time and hours for documentation.
  • Created organized spaces and enhanced existing ones for improved team cohesion and individual aid.
  • Advanced the Action xDesign Online platform for future improvement.
  • Adapted quickly from individual work to team collaboration.

Intern for Engagement and Projects

The Climate Reality Project Canada
05.2022 - 08.2022

Established and led by Nobel Laureate and former US Vice President Al Gore, The Climate Reality Project is committed to stimulating a worldwide response to the climate crisis by emphasizing the imperative for immediate action at all societal levels.

  • Researched content and created a slideshow presentation for national intent.
  • Increased knowledge on the role of Canadian municipalities and their climate actions.
  • Participated in national calls, weekly meetings, and training sessions for mentors.
  • Sustained and expanded training sessions and generated new official documents.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Engaged further activists and climate reality leaders to the organization.
  • Provided support for the adjustment to the new platform of Reality Hub.

Animatrice and Receptionist

La Maison Lavande
06.2019 - 08.2021

Family business specialized in Lavender cultivation and production of homemade lavender products. Worked as an animator providing tours of the lavender field during the summer of 2019 and was a receptionist during the summer of 2021.

  • Provided service in Spanish and English to visitors who could not speak French.
  • Researched information to provide accurate, detailed tours and offered further details to visitors.
  • Delivered 50-minute monologue during warmest months of year demonstrating strong communication and interpersonal strengths.
  • Used problem-solving skills to help administrate and organize scheduling with fellow Tour Guides.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Peer, Academic, and Language Tutor

Vanier College
01.2019 - 05.2020

As a peer tutor, I tutored fellow social sciences students in a variety of subjects such as Quantitative Methods, Research Methods, Economics, History, Geography, English, Anthropology, and Sociology. From January 2019 to May 2019, I took a Peer-Tutoring course in English where I was assigned a Chinese student who had just moved to Quebec. During the entire semester, I tutored the student to help them improve their writing, reading, and comprehension skills.

  • Served as a mentor and role model by exemplifying the importance of effective communication skills in both personal and professional contexts.
  • Utilized culturally relevant content to deepen students' understanding of the target language's society and customs.
  • Designed dynamic lesson plans based on student interests to increase overall student academic performance as Mentor and Teacher.
  • Instructed students in core educational principles, concepts and in-depth subject matter as Mentor.
  • Maintained accurate records of each student''s performance, attendance, and participation throughout the tutoring period for evaluation purposes.
  • Graded and evaluated student assignments, papers and course work as Mentor.
  • Evaluated and revised lesson plans and course content to achieve student centered learning as Mentor.
  • Adapted teaching materials to accommodate diverse learning styles, ensuring all students made consistent progress.

Airport Customer Service Agent

Délices Érable Et Cie.
05.2018 - 03.2020

Established by Citadelle, Délices Érable & Cie was launched in 1999. In 2002, a second store was opened in Old Montreal, followed by additional openings at the Montreal/Trudeau Airport and in Old Quebec. Originally focused on promoting maple products, the concept evolved to include honey and cranberry products as well.

  • Provided service in Spanish to passengers that could not speak English and French.
  • Maintained excellent attendance record, and time-management skills by consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
  • Promoted brand and company identity as products are made in Quebec and sold to international passengers.
  • Developed cultural awareness and sensitivity to international clientele.
  • Engaged in problem-solving activities to support teamwork within teams of 5 to 10 employees.

Education

Bachelor of Arts - Political Sciences

McGill University
Montreal, QC
06.2024

DEC - International Studies

Vanier College
Saint-Laurent, QC
05.2020

International Baccalaureate - High School Degree

École Polyvalente Deux-Montagnes
Deux-Montagnes, QC
06.2017

Skills

  • Customer Engagement
  • Video Editing
  • Multilingual Content
  • Professionalism
  • Project Management
  • Teamwork and Collaboration
  • Quick Learner
  • Problem-Solving
  • Interpersonal and Social Skills
  • Multitasking and Organization
  • Computer Skills
  • Creative and Resourceful
  • Outstanding communication skills
  • Professionalism and Etiquette
  • Meeting Coordination
  • Idea Development and Brainstorming
  • Cross-cultural communication
  • Proofreading
  • Internal Communications
  • Event Coordination
  • Public Speaking
  • Schedule Coordination
  • Community Relations
  • Research proficiency
  • Organization skills
  • Time Management
  • Verbal and written communication
  • Data Entry
  • Project Coordination
  • Multilingualism
  • Native fluency
  • Cultural Awareness
  • Online Teaching
  • Interactive Learning
  • Individualized Instruction
  • Organization and Planning Skills

Accomplishments

  • Presented a 50 minute-presentation based on research on Climate Action as part of a National Presentation for The Climate Reality Project Canada.
  • Collaborated with investigators at the Centre of Media, Technology, and Democracy to make breakthrough in regulatory recommendations for social media platforms in Canada.
  • Created and organized the SharePoint drive by ordering the files and folders of Action xDesign with accuracy and efficiency.

Languages

French
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working

Certification

  • Certified in Forensic Psychology Criminal Profiling Certificate, Udemy - August 2022
  • Certified in Sales Skills, LinkedIn and Micro-Course ExP McGill University - June 2022
  • Certified in Government and International Relations, University of Sydney - August 2021
  • Certified in International Relations Management, University of Geneva - October 2020
  • Certified in Acuerdos Globales para el Desarollo Sostenible, Universidad Nacional Autónoma de México - August 2020

Timeline

Social Media Analyst Research Assistant

The Centre For Media, Technology, And Democracy
07.2023 - 08.2023

Communication Assistant Events

Action XDesign McGill Engineering Faculty
08.2022 - 05.2023

Intern for Engagement and Projects

The Climate Reality Project Canada
05.2022 - 08.2022

Animatrice and Receptionist

La Maison Lavande
06.2019 - 08.2021

Peer, Academic, and Language Tutor

Vanier College
01.2019 - 05.2020

Airport Customer Service Agent

Délices Érable Et Cie.
05.2018 - 03.2020

Bachelor of Arts - Political Sciences

McGill University

DEC - International Studies

Vanier College

International Baccalaureate - High School Degree

École Polyvalente Deux-Montagnes
  • Certified in Forensic Psychology Criminal Profiling Certificate, Udemy - August 2022
  • Certified in Sales Skills, LinkedIn and Micro-Course ExP McGill University - June 2022
  • Certified in Government and International Relations, University of Sydney - August 2021
  • Certified in International Relations Management, University of Geneva - October 2020
  • Certified in Acuerdos Globales para el Desarollo Sostenible, Universidad Nacional Autónoma de México - August 2020
Marie-Chantal Plouffe