Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maricruz Avalos

Oakland,CA

Summary

Experienced with handling customer inquiries and providing effective solutions. Utilizes strong communication skills to address customer concerns and ensure satisfaction. Track record of problem-solving and conflict resolution, contributing to positive service experience.

Overview

14
14
years of professional experience

Work History

Barista

Starbucks
01.2022 - 03.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.

Deli Manager

Safeway
02.2015 - 10.2019
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulation
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.

School Bus Driver

Petermann Bus
08.2010 - 08.2014
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Promoted positive relationships with students, fostering an inclusive atmosphere that respected each child''s unique needs.
  • Reduced behavioral incidents through consistent enforcement of established rules and clear communication of expectations to students.
  • Maintained compliance with federal and state regulations governing the transportation of special needs students in a school setting.
  • Facilitated smooth transitions between home life and school by providing consistent support during pick-up/drop-off times for special needs children.

Education

High School Diploma -

Rudsdale High
Oakland, CA

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Fast Thinker & Learner
  • Bilingual
  • Opening and closing duties
  • Safe Food Handling
  • POS Systems

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
01.2022 - 03.2024

Deli Manager

Safeway
02.2015 - 10.2019

School Bus Driver

Petermann Bus
08.2010 - 08.2014

High School Diploma -

Rudsdale High

Similar Profiles

CREATE PROFILE
Maricruz Avalos