Maricris Pia
Edmonton,AB
Summary
Hardworking team leader offering many years of food service experience. Dedicated to food safety and top-notch customer service. Proficient in keeping employees on task, maintaining food safety and meeting productivity goals in fast-paced environments. Organized, hardworking and diligent food service professional motivated to exceed objectives. Seasoned food service supervisor with several years of experience. Effective at maximizing success of food service team through effective training, performance improvements and focus on employee satisfaction. Familiar with delegating work, monitoring performance and solving both routing and complex problems with minimal direction.
Overview
20
20
years of professional experience
Work History
Food Service Supervisor
SALT N PEPPER RESTAURANT DARWELL
Edmonton, Alberta
10.2023 - Current
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Developed menus that met nutritional requirements while staying within budget guidelines.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Provided direction to staff on proper preparation techniques for menu items.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Conducted weekly training sessions with staff members on food safety practices and standards.
Area Operations Manager
GO salads Inc.
Manila, Philippines
04.2014 - 09.2023
- Facilitated communication between management and employees regarding changes in policies or procedures.
- Implemented innovative strategies designed to increase efficiency while reducing costs.
- Addressed problems encountered by personnel during their daily activities promptly and efficiently.
- Motivated staff members towards achieving goals set out by upper management.
Butcher Shop Assistant
Robina meat
Manila, Philippines
04.2010 - 01.2011
- Cleaned and sanitized all knives, saws, grinders, and other equipment used in the butcher shop.
- Maintained a clean and organized work area to ensure safety of customers and employees.
- Prepared meats for sale by cutting them into steaks, chops, roasts, ribs and ground meat.
- Trimmed fat from beef, pork, lamb or veal carcasses according to customer preferences.
Service Crew Member
Jollibee Golden Lion Foods Corp.
Maasin, Philippines
06.2005 - 02.2007
- Greeted customers and provided excellent customer service.
- Prepared food items according to recipes and menu specifications.
- Informed customers of daily specials, promotions, and other restaurant information.
- Followed all safety guidelines when handling food and beverage items.
- Maintained a clean work area throughout the shift.
- Performed cashier duties such as taking orders, receiving payments, and making change accurately.
- Assisted in stocking shelves with merchandise or supplies.
Education
College - Associate in Office Aministration
Saint Joseph College
Philippines03-2000
Skills
- Quality assurance policies
- Food Preparation
- Sanitation Standards
- Schedule Management
- Hygiene practices
- Staff Leadership
- Quality assurance policie
- Employee Scheduling
- Portioning
- Food Safety Compliance
- Inventory Management
- Portion Control
Affiliations
Volleyball, Biking, reading books,
Accomplishments
Certificate of attendance, Manager of the month, Bronze Audit award
Timeline
Food Service Supervisor
SALT N PEPPER RESTAURANT DARWELL
10.2023 - Current
Area Operations Manager
GO salads Inc.
04.2014 - 09.2023
Butcher Shop Assistant
Robina meat
04.2010 - 01.2011
Service Crew Member
Jollibee Golden Lion Foods Corp.
06.2005 - 02.2007
College - Associate in Office Aministration
Saint Joseph College
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