Raja Singh Virk
Saint John,NB
Summary
Capable Food Service Supervisor diligent in keeping team quality, speed and performance at top levels. Skilled leader, schedule manager and inventory coordinator.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOOD SERVICE SUPERVISOR
780047 NB INC (Mary Brown's)
03.2024 - Current
- Prepare shift schedules for employees
- Prepare and report the record of sales, repairs and wastages etc.
- Plan menus and determine related food and labor cost
- Control inventory, monitor revenues, and modify procedures and prices.
- Establish methods to meet work schedules
- Responsible to control over all food cost and labor cost.
- Supervise and coordinate with staff and schedule the activities of staff that prepare and serve food.
- Ensure staff is following good food hygiene and safety policy
- To implement and evaluate policies and procedures
- Stock taking of products, doing daily and weekly reports.
- Hire and train staff in job duties, and sanitation and safety procedures according to standards as set out by the company
- Estimate and order ingredients and supplies required for food preparation.
- Ensure that food and service meet quality control standards
- Stock taking of products, doing daily and weekly reports
- Handle and resoive customer complaints
- Responsible for managing overall operations.
Barista (Part-Time)
Starbucks
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
FOOD SERVICE SUPERVISOR
AIMS 1 Holdings Inc. (Mary Brown's)
07.2022 - 03.2024
- Prepare shift schedules for employees
- Prepare and report the record of sales, repairs and wastages etc.
- Plan menus and determine related food and labor cost
- Control inventory, monitor revenues, and modify procedures and prices.
- Establish methods to meet work schedules
- Responsible to control over all food cost and labor cost.
- Supervise and coordinate with staff and schedule the activities of staff that prepare and serve food.
- Ensure staff is following good food hygiene and safety policy
- To implement and evaluate policies and procedures
- Stock taking of products, doing daily and weekly reports.
- Hire and train staff in job duties, and sanitation and safety procedures according to standards as set out by the company
- Estimate and order ingredients and supplies required for food preparation.
- Ensure that food and service meet quality control standards
- Stock taking of products, doing daily and weekly reports
- Handle and resoive customer complaints
- Responsible for managing overall operations.
CREW MEMBER
AIMS 1 Holdings Inc. (Mary Brown's)
09.2021 - 04.2022
- Assisted customers with menu selection and provided recommendations
- Cleaned dining areas, restocked condiments, and disposed of trash
- Performed cashier duties such as taking orders, receiving payments, and providing change to customers
- Prepared food items such as salads, sandwiches, burgers, fries, and drinks according to restaurant standards
- Received deliveries from vendors ensuring accuracy of order before signing off on delivery paperwork
- Set up stations with required mise en place prior to each service period
- Trained new crew members on proper operational procedures
- Prepared quality products while maintaining portion control and presentation within service goal times.
GAS STATION CASHIER (Part-Time)
Petro Canada
03.2021 - 12.2021
- Greeted customers and provided excellent customer service
- Recorded sales transactions, accepted payments, and issued receipts
- Verified the age of customers purchasing alcohol or tobacco products
- Operated the cash register to process cash, credit card, debit card, and check payments
- Stocked shelves with merchandise and maintained cleanliness in the store area
- Reported any suspicious activity to management immediately
- Processed lottery tickets according to state regulations and company policies.
Education
Diploma - Business
LAMBTON COLLEGE AT CESTAR COLLEGE OF BUSINESS
04.2022
Skills
- Quality Assurance Policies
- Staff Leadership
- Portioning
- Schedule Management
- Inventory Management
- Quality Assurance Understanding
- Cost Controls
- Quality Control
- Sales Leadership
Certification
- Smart Serve Certified
- Food Safety Certified
Timeline
Barista (Part-Time)
Starbucks
07.2024 - Current
FOOD SERVICE SUPERVISOR
780047 NB INC (Mary Brown's)
03.2024 - Current
FOOD SERVICE SUPERVISOR
AIMS 1 Holdings Inc. (Mary Brown's)
07.2022 - 03.2024
CREW MEMBER
AIMS 1 Holdings Inc. (Mary Brown's)
09.2021 - 04.2022
GAS STATION CASHIER (Part-Time)
Petro Canada
03.2021 - 12.2021
Diploma - Business
LAMBTON COLLEGE AT CESTAR COLLEGE OF BUSINESS
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