Maricar Lerum

Supported company leadership and daily operations for electrical company by managing employee onboarding, scheduling, project coordination, bookkeeping, software implementation, and process improvement, serving as main point of contact between leadership, employees, clients, vendors, and field teams to ensure organized and efficient operations.

Responsibilities

• Manage scheduling, project coordination, and communication between field employees and customers.
• Support leadership with daily operations, project tracking, meeting preparation, and administrative tasks.
• Handle bookkeeping responsibilities including QuickBooks transactions, bank and credit card reconciliations, invoice processing, and accounts payable/receivable.
• Researched and implemented new software systems that enhanced office efficiency and facilitated team adoption of improved processes.
• Create organized workflows and processes to improve communication, reduce errors, and support company growth.
• Prepare customer proposals, invoices, reports, and business correspondence with strong attention to detail.
• Supported employees and clients by answering questions and resolving issues.

Supported Wholesale, National Sales, and department managers by assisting with sales operations, reporting, order processing, and employee training resources. Worked with multiple teams to improve organization, communication, and efficiency in a retail environment.

Responsibilities

• Developed training manuals and instruction guides to streamline onboarding and training for new employees.
• Supported Wholesale and National Sales teams by preparing reports, creating purchase orders, and maintaining accurate sales information.
• Processed over 500 orders per collection, supporting sales representatives and internal teams with urgent requests to ensure timely fulfillment.
• Created reference materials and organized processes to simplify IIF and PA requests, enhancing efficiency for team members.
• Managed documentation and daily operations for managers.
• Collaborated with different departments to ensure accurate information, timely communication, and smooth operations.