Maribel Valencia Mendoza
Hilmar
Summary
Results-driven professional with expertise in account management, negotiation strategies, and customer relationship building. Proven track record of enhancing client satisfaction and driving account growth through effective communication and problem-solving. Familiar with Excel, Microsoft Word, and reading sales reports.
Overview
6
6
years of professional experience
Work History
Key Account Representative
Sigma Foods
Milpitas
06.2025 - Current
- Managed key accounts, ensuring customer satisfaction and timely communication.
- Developed strong relationships with clients to understand their needs and preferences.
- Assisted in preparing sales presentations and product demonstrations for clients.
- Coordinated with internal teams to facilitate order fulfillment and delivery schedules.
- Participated in team meetings to share insights on market trends and customer feedback.
- Participated in trade shows, conferences and events related to key accounts.
- Implemented loyalty programs that rewarded customers for repeat business.
- Managed all aspects of client relations including responding promptly to inquiries and resolving complaints quickly.
- Cultivated relationships with clients by providing regular updates on product developments, pricing changes, and other relevant information.
- Participated in trade shows and professional networking events to expand market presence.
- Liaised between clients and internal teams to ensure timely delivery of products and services.
- Monitored competitor activity and adjusted strategies to maintain competitive edge.
Lead Sales Representative
Sigma Foods
Milpitas
08.2021 - 06.2025
- Developed sales strategies to expand market reach and improve customer satisfaction.
- Trained new sales representatives on product knowledge and effective selling techniques.
- Analyzed market trends to identify opportunities for product improvement and sales growth.
- Assisted in inventory management, ensuring stock levels met customer demand consistently.
- Managed inventory levels by placing orders when necessary to meet customer demands.
- Created and maintained customer relationships, providing exceptional service to ensure customer satisfaction.
- Maintained up-to-date knowledge of product portfolio including features, advantages, benefits, applications.
On Board Sales Representative
Sigma Foods
Modesto
04.2020 - 08.2021
- Developed strong relationships with clients to enhance customer satisfaction.
- Developed key customer relationships to increase sales.
- Negotiated pricing contracts with customers to maximize profits.
- Conducted product demonstrations to showcase features and benefits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Implemented feedback from clients to improve service delivery processes.
- Analyzed customer feedback to improve products and services.
- Negotiated deals and handled complaints or objections.
- Managed inventory levels to ensure product availability for customers.
- Managed inventory levels by ordering sufficient stock for each account.
- Reviewed monthly performance against targets set by management team.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Reset store displays for special events and seasonal merchandise changes.
Education
GED -
Livingston High Schoolo
Livingston, CA06-2015
Skills
- Account management
- Account strategy
- Sales techniques
- Negotiation strategies
- Sales presentations
- Customer relationship management
- Client onboarding
- Account growth
- Market analysis
- Problem solving
- Time management
- Team leadership
- Team collaboration
- Effective communication
- Active listening
- Conflict resolution
- Goal oriented
- Networking skills
- Decision-making
- Reliability
- Customer service
Languages
English
Professional
Spanish
Professional
Accomplishments
- 2nd Place Sales Performer Sigma 2020
Timeline
Key Account Representative
Sigma Foods
06.2025 - Current
Lead Sales Representative
Sigma Foods
08.2021 - 06.2025
On Board Sales Representative
Sigma Foods
04.2020 - 08.2021
GED -
Livingston High Schoolo