Marianne Toledo
Dollard-des-Ormeaux,Canada
Summary
Bilingual Registered Nurse with extensive experience in pediatric care, patient and family education, multidisciplinary coordination, and quality-focused healthcare delivery. Currently pursuing a Master of Science in Health Quality at Queen’s University. Recognized for building strong relationships with patients, families, physicians, and interdisciplinary teams, with strengths in care coordination, patient advocacy, communication, and process improvement. Brings transferable capabilities well aligned to pharmaceutical environments, including patient support, cross-functional collaboration, documentation, and a strong commitment to improving health outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Nurse Care Manager
Shriners Hospital for Children Canada
01.2019 - Current
- Coordinate multidisciplinary pediatric clinics including Spine, Osteogenesis Imperfecta, Skeletal Dysplasia and Thoracic programs, supporting efficient, patient-centered care delivery.
- Collaborate with physicians, allied health professionals, patients, and families to educate and improve patient experience.
- Support patients and families in navigating process for RAMQ authorization for Nuss procedure coverage (Thoracic).
- Advocate for Rickets patients experiencing barriers to publicly funded access to Crysvita.
- Participate in patient experience and risk management committees, contributing to quality-focused decision-making.
Sleep Consultant
Independent Practice
01.2007 - 01.2019
- Provided individualized guidance to new mothers and families on breastfeeding and infant sleep challenges.
- Built trust through education, coaching, and ongoing support tailored to family needs.
Registered Nurse, Postoperative Pediatric Care
MUHC Montreal Children’s Hospital
01.1998 - 01.2007
- Delivered postoperative nursing care for children across multiple surgical specialties in a high-acuity pediatric setting.
- Partnered with interdisciplinary teams to support safe, compassionate, family-centered care and education.
Education
Master of Science - Health Quality
Queen’s University
Kingston, Ontario05-2027
Bachelor of Science - Nursing, Cum Laude
University of Ottawa
Ottawa, Ontario01-2002
Skills
- Bilingual communication (English/French)
- Care coordination
- Cross-functional collaboration
- Microsoft Office (Word, Excel, Outlook)
- Patient advocacy
- Patient support and education
- Process-oriented workflow management
- Quality improvement
- Relationship-building
- Risk awareness
Languages
English
French
Certification
Suicide prevention Certificate
CPR
Member of OIIQ
Timeline
Nurse Care Manager
Shriners Hospital for Children Canada
01.2019 - Current
Sleep Consultant
Independent Practice
01.2007 - 01.2019
Registered Nurse, Postoperative Pediatric Care
MUHC Montreal Children’s Hospital
01.1998 - 01.2007
Master of Science - Health Quality
Queen’s University
Bachelor of Science - Nursing, Cum Laude
University of Ottawa
Daisy Award
Soccer, yoga, historical fiction novels, camping, hiking