Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Order Processing Specialist
Stephen Cleaners Inc.
Calgary, AB
05.2023 - Current
Created packing slips and invoices for outgoing shipments with job-related software.
Tracked shipments using shipping software applications.
Operated handheld scanners and computer terminals to document updates.
Leading Specialist
First Ukrainian International Bank
Lviv, Ukraine
01.2017 - 08.2020
Monitored operations and reviewed records and metrics to understand company performance.
Collaborated with cross-functional teams to develop innovative solutions that met customer needs.
Monitored performance metrics to ensure effective execution of strategies across the organization.
Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Developed and implemented new process improvement initiatives to increase efficiency and productivity.
Coordinated and managed various programs or projects to achieve established objectives.
Bank Teller
AK "Pravex-Bank"
Lviv, Ukraine
11.2008 - 11.2016
Transmitted orders to supply cash to meet daily needs.
Built and maintained client relationships through quality, personalized interactions.
Identified transaction errors when debits and credits did not balance.
Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Credit Specialist
CJSC "HomeCreditBank"
Lviv, Ukraine
09.2007 - 10.2008
Identified possible issues with credit systems and monitoring by streamlining processes ahead of time.
Prepared and submitted loan applications to underwriters.
Met with credit applicants to acquire personal and financial information used to process credit report.