Summary
Overview
Work History
Education
Skills
Awards
References
Certification
Languages
Timeline
Generic

Mariana Rivera

Salinas

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hair Stylist

JCPenney Salon
08.2022 - Current


  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Hairstylist

Jasmin Loren Salon
04.2024 - 07.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Hairstylist

Letty's Hair Design
02.2022 - 08.2022
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Youth Council Leader

Sun Street Centers
10.2017 - 05.2019
  • Company Overview: Sun Street Centers under the Safe Teen Empowerment Project in Salinas (S.T.E.P.S.)
  • Mentored & led four to six peers for community awareness campaigns
  • Participated in presentations of services for the community to Salinas City Council
  • Created, directed and recorded public services announcements for online education of Sun Street Centers
  • Identified team weak points and implemented corrective actions to resolve concerns.

Education

Cosmetology -

Wayne's College of Beauty Inc
Salinas, CA
01.2021

High School Diploma -

Mount Toro High School
Salinas, CA
06-2020

Skills

  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Customer Consultation
  • Schedule Management
  • Time Management
  • Team Leadership
  • Complex Problem-Solving
  • Sales Techniques

Awards

  • Life Skills Training Completion Certificate, 01/01/17
  • NKST Natural Keratin Smoothing Treatment, 01/01/23
  • PBO Personal Blow Out, 01/01/23

References

  • Ana Iris Moreno, JCP Receptionist, (831) 256-9979, Airismorenoo@gmail.com
  • Monica Delgado, Prohibited Parlor, (831) 206-9264
  • Yvonne Birruete Zamora, JCP Hairstylist, (831) 756-3281, la.chantis99@gmail.com

Certification

  • Life Skills Training Completion Certificate, 2017-19
  • NKST Natural Keratin Smoothing Treatment, 2023
  • PBO Personal Blow Out, 2023

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Hairstylist

Jasmin Loren Salon
04.2024 - 07.2024

Hair Stylist

JCPenney Salon
08.2022 - Current

Hairstylist

Letty's Hair Design
02.2022 - 08.2022

Youth Council Leader

Sun Street Centers
10.2017 - 05.2019

Cosmetology -

Wayne's College of Beauty Inc

High School Diploma -

Mount Toro High School

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Mariana Rivera