Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariana Resende

Spruce Grove

Summary

Dynamic owner-manager at Elite Martial Arts with a proven track record in enhancing customer satisfaction and optimizing business operations. Skilled in relationship building and effective budget management, I successfully resolved disputes and fostered a productive environment, ensuring high-quality service delivery and financial growth. Acupuncturist experience further enriched my holistic approach to wellness.

Overview

18
18
years of professional experience

Work History

Owner Manager

Elite Martial Arts
09.2012 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Acupuncturist

Chien Kun
02.2007 - 12.2010
  • Counseled patients on beneficial lifestyle changes to complement acupuncture treatments.
  • Conducted patient assessments and implemented techniques to balance and harmonize mind, body and spirit.
  • Taught meditation and breathing exercises while using aromatherapy to lower heart and stress rates.
  • Helped patients manage pain and other physical problems through acupuncture sessions.

Education

Technician - Acupuncture

ENAC
Brasilia, Brazil
12-2010

Associate of Applied Science - Assisted Human Reproduction - Laboratory

Sapientiae
04-2008

Bachelor of Science - Biomedicine

Centro Universitario De Brasilia
Brasilia, Brazil
08-2006

Skills

  • Small business operations
  • Purchasing and planning
  • Records organization and management
  • Relationship building
  • Verbal and written communication
  • Sales leadership
  • Customer service management

Languages

English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Owner Manager

Elite Martial Arts
09.2012 - 12.2024

Acupuncturist

Chien Kun
02.2007 - 12.2010

Technician - Acupuncture

ENAC

Associate of Applied Science - Assisted Human Reproduction - Laboratory

Sapientiae

Bachelor of Science - Biomedicine

Centro Universitario De Brasilia

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Mariana Resende