Mariana Conchas-Bocanegra
Oroville
Summary
Experienced with costumer service for 5years equipped to handle front desk operations greeting guests, solving immediate issues. Booking appointments ,multitasking and prioritizing customers needs to ensure they feel welcomed. Committed to contributing to company growth.
Overview
3
3
years of professional experience
Work History
Receptionist
Three hearts veterinary hospital
Oroville
06.2023 - Current
- Greeted clients and their pets, fostering a welcoming environment.
- Managed appointment scheduling using veterinary practice management software.
- Answered phone calls, providing information on services and procedures.
- Processed payments and handled cash transactions efficiently.
- Maintained cleanliness and organization in the front office area.
- Coordinated communication between clients and veterinary staff effectively.
- Updated and recorded customer or client information to maintain accounts.
Campus Supervisor
Nelson avenue middle school
Oroville
06.2023 - 06.2024
- Supervised student behavior in hallways and common areas.
- Enforced school policies and procedures consistently.
- Collaborated with teachers to support student needs.
- Assisted in emergency drills and safety protocols.
Skills
- Bilingual -fluent
- Fast and effective learner
- Focused and detail oriented
- Computer skills
- Positive attitude
- Time management
Languages
Spanish
Full Professional
Timeline
Receptionist
Three hearts veterinary hospital
06.2023 - Current
Campus Supervisor
Nelson avenue middle school
06.2023 - 06.2024