Jessica Juarez
Stockton,CA
Summary
Bilingual and dependable professional with over 7 years of experience in customer service, front-desk operations, and security. Proven expertise in appointment scheduling, administrative support, and fostering a safe, welcoming environment. Recognized for exceptional communication skills, meticulous attention to detail, and a consistently positive attitude that enhances team dynamics and client interactions. Committed to delivering outstanding service and creating memorable experiences for customers.
Overview
9
9
years of professional experience
Work History
Receptionist
Bethel Kids Dental
09.2025 - 11.2025
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Front Office Support
Alpine Orthopaedic Medical Group
01.2024 - 07.2025
- Greet patients, manage appointments, verify insurance, and handle referrals.
- Provide Spanish-language support and ensure HIPAA compliance.
Asset Protection / Customer Host
Walmart
01.2020 - 01.2024
- Monitored store safety and assisted customers at entry and exit points.
- Helped prevent theft and supported emergency responses.
Sales Associate
JCPenney
01.2017 - 01.2020
- Managed merchandising and trained new staff.
- Provided bilingual customer service and assisted with product selection.
Receptionist
Stockton School of Music
01.2018 - 01.2018
- Scheduled lessons, supported front desk, and coordinated events.
Education
Some College (No Degree) - Business Administration
Delta College
5151 Pacific Ave, Stockton, CA 95207Business Administration
Modesto Junior College
1520 E. Country Club Blvd., Modesto, CA 95350.05.2026
High School Diploma -
Bear Creek High School
10555 Thornton Rd, Stockton, CA 9520906.2017
Skills
- Bilingual: Fluent in English & Spanish
- Customer Service & Scheduling
- Office Administration
- HIPAA Compliance
- Microsoft Office & Google Workspace
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Bethel Kids Dental
09.2025 - 11.2025
Front Office Support
Alpine Orthopaedic Medical Group
01.2024 - 07.2025
Asset Protection / Customer Host
Walmart
01.2020 - 01.2024
Receptionist
Stockton School of Music
01.2018 - 01.2018
Sales Associate
JCPenney
01.2017 - 01.2020
Some College (No Degree) - Business Administration
Delta College
Business Administration
Modesto Junior College
High School Diploma -
Bear Creek High School