Maria Mayela Gonzalez
Playa Vista
Summary
Accomplished professional with strong customer service skills and a proven track record of reliability in both independent and team settings.
Overview
26
26
years of professional experience
Work History
Sourcing Specialist /Order Entry Representative
Innovation-Line
Culver City
10.2015 - 05.2025
- Processed all orders efficiently to ensure timely assignment of ship dates and deliveries.
- Reviewed incoming orders for completeness before system entry.
- Communicated with customers and art department to confirm delivery schedules.
- Prioritized tasks to consistently meet deadlines.
- Analyzed customer requirements for accurate modifications and special requests processing.
- Performed data management tasks promptly for customer order entry.
- Responded swiftly to inquiries regarding order status updates.
- Monitored customer orders to guarantee on-time delivery.
Patient Service Representative
QueensCare Health Centers
Los Angeles
06.1999 - 10.2015
- Conducted patient interviews to gather medical histories and recorded data in electronic medical records.
- Managed appointment scheduling in a fast-paced environment for new and existing patients.
- Verified patient insurance and health coverage to ensure proper registration.
- Tracked patient flow and provider schedules to optimize clinic efficiency.
- Collected and deposited daily cash, maintaining accurate financial records.
- Facilitated referrals to specialists using Med Point, e-Consult, and RPS portals.
- Coordinated specialty care appointments while ensuring comprehensive record-keeping of consult reports.
- Handled call center operations for six health centers, scheduling appointments and verifying insurance information.
Education
Bryman College
Los Angeles, CAHigh School Diploma -
University High School
Los Angeles, CASkills
- Order processing
- Data entry
- Microsoft Excel
- Purchase order handling
- Sales order verification
Timeline
Sourcing Specialist /Order Entry Representative
Innovation-Line
10.2015 - 05.2025
Patient Service Representative
QueensCare Health Centers
06.1999 - 10.2015
Bryman College
High School Diploma -
University High School
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