Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jailenne Morales

Santa Ana

Summary

Dedicated professional with a solid background in order processing and data verification. Known for strong collaboration skills and the ability to streamline workflows, ready to enhance customer satisfaction through efficient order management.

Overview

8
8
years of professional experience

Work History

Order Entry Representative

Custom Glass Industries
Anaheim
09.2024 - Current
  • Entered customer orders accurately in internal database system.
  • Processed customer inquiries regarding products and order status efficiently.
  • Verified product availability and confirmed delivery dates with clients.
  • Provided support during peak times by managing high-volume order entries effectively.
  • Processed billing invoices using advanced accounting software systems.
  • Assisted with payroll processing by entering employee hours into the system.

Machine Operator

Howmet Aerospace
Fullerton
08.2017 - 05.2024
  • Conducted routine inspections of machinery and tools for proper functioning.
  • Collaborated with team members to streamline production processes and workflows.
  • Trained new operators on machinery use and safety protocols effectively.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Collaborate with other departments when necessary for successful completion of projects.

Education

Bachelor of Science - Business Management And Human Resources

California State University, Dominguez Hills
Carson, CA
05-2020

Skills

  • Customer order entry
  • Data verification
  • Order processing
  • Product availability checking
  • Database management
  • Customer relationship management

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Order Entry Representative

Custom Glass Industries
09.2024 - Current

Machine Operator

Howmet Aerospace
08.2017 - 05.2024

Bachelor of Science - Business Management And Human Resources

California State University, Dominguez Hills

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Jailenne Morales