Professional Secretary and Social Service Worker with over 15 years of experience managing daily administrative support tasks and operations in the administrative industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
greet parents and students , input attendance in SIS system, sign in and out students from school, assist principal with daily tasks, photocopy, demit and omit students from school record, mail student records, track and receive OSR's from other schools, assist children with aid care, manage school money for school activities, file and organize documents,
Work with women victims of human trafficking, work with parents impacted by the sex industry involvement of a daughter, assist in personal aid, assist in community events for the victims, learn policies and bylaws of human trafficking, support victims in court, attend outings with the victims to assist in third party facilities, M.E.T (men ending trafficking) SafeGuard program certification: court teams training, overnight victims witness support, managing critical behavior, doorkeepers, safe transport and safe advocating
Answered phone calls, forwarded calls, photocopied, prepared board rooms for meetings, responded to emails and followed up on cases, delivered documentation to FSCO, prepared documentation, prepared and planned company events.
Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions. Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces. Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials. Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines. Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies. Moved chairs, desks, and beds around rooms to clean behind and underneath furniture. Responded immediately to calls from personnel to clean up spills and wet floors. Kept public pathways clear of safety hazards and spills with regular checks and attention. Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Worked with homeless youth who encountered domestic abuse, trafficking, and exploitation. Organized recreational
activities for youth females, monitored dorms, report writing, respond to emails and inquiries, submitted referrals to permanent housing and employment. Follow protocols and policies. Worked with youth with mental disabilities and substance abuse. Provide emotional support to individual youth, develop group activity programs for youth based on their needs, implement short- and long-term goals for their educational purposes, attend extended training and seminars
Assisted kitchen staff to prepare 3 meals a day for patients. Portioned patients food according to dietary restrictions. Delivered meals to patients. Maintained the kitchen clean and helped other staff with kitchen tasks. Cleaned and sanitized equipment used in serving food, such as dishes, trays, utensils and other kitchen items. Monitor supply inventory and restock supplies.
Worked with women and children's victims of domestic abuse, trafficking, and violence. Assisted with intake process, organized workshops, helped prepare food, process documentation, community outreach, assisted in organizing materials for therapy sessions. Follow protocols and policies, follow safety confidentiality policies, report writing and drafting, worked with women with mental and physical disabilities, assist mothers in the process of adoption and unwanted pregnancies, worked with other colleagues to ensure the efficiency of the programs and shared feedback to meet the needs of the victims, attended extended training and seminars, prepared and update reports of clients, back up clerical administrator worker when needed