Maria Del Refugio Ybarra
Fresno
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Padilla's Beds & Furniture Inc
Fresno
02.2024 - 06.2025
- Responded to customer inquiries and resolved issues promptly.
- Participated in inventory management, including restocking and organizing products.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Adhered to company initiatives and achieved established goals.
Education
Certificate - Medical Billing And Coding Fundamentals
MedCerts
United States07-2025
GED -
Clovis Community College
Clovis, CA11-2024
Some College (No Degree) - Medical Assistant
UEI College
Fresno, CASkills
- Health care procedure and regulation
- Customer service
- Effective communication
- Team collaboration
- Attention to detail
- Problem resolution
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Professional in Allied Health
- Medical Terminology and the Human Body Fundamentals
- Medical Billing and Coding Essentials
References
References available upon request.
Timeline
Sales Associate
Padilla's Beds & Furniture Inc
02.2024 - 06.2025
Certificate - Medical Billing And Coding Fundamentals
MedCerts
GED -
Clovis Community College
Some College (No Degree) - Medical Assistant
UEI College