Maria Brenda Stoicescu
St. Albert,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Lending Specialist
Fairstone Financial
05.2022 - Current
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
Sales Associate
Hudson Group
02.2020 - 07.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Built positive and productive customer connections to drive consistent sales.
Passenger Service Agent
Blue Air
09.2017 - 12.2019
- Collected baggage charges and accepted baggage for check-in.
- Greeted passengers and provided boarding instructions.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
Foreign Languages
University Dimitrie Cantemir
Bucharest, RomaniaCustomer Care Training -
Blue Air Aviation Company
Bucharest, RomaniaSkills
LANGUAGES
English (fluent)
Spanish (fluent)
Romanian (fluent)
Timeline
Lending Specialist
Fairstone Financial
05.2022 - Current
Sales Associate
Hudson Group
02.2020 - 07.2020
Passenger Service Agent
Blue Air
09.2017 - 12.2019
Foreign Languages
University Dimitrie Cantemir
Customer Care Training -
Blue Air Aviation Company
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