DEV KAPADIA
Brantford,Canada
Summary
Experienced loan officer with a track record of exceeding sales targets in mortgage products. Skilled in client relationship management and adept at navigating complex financing processes. Recognized for exceptional communication and customer service skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lending Specialist
Fairstone
03.2023 - Current
- Offered informed recommendations balancing needs and eligibility of applicants against program availability.
- Accomplished Lending Officer at Fairstone, excelling in assessing and approving loans while ensuring compliance.
- Key contributor as a Fairstone Lending Officer, efficiently managing applications and enhancing team success.
- Successful execution of lending strategies at Fairstone, achieving targets and building positive customer relationships.
- Proven analytical skills in the role of Lending Officer, ensuring sound lending decisions and risk mitigation.
- Instrumental in Fairstone's growth and profitability as a Lending Officer, with a focus on customer satisfaction and issue resolution.
Financial Services Representative
Easy financial
10.2021 - 10.2022
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date
- Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions
- Cold-called potential clients to discuss available financial products and services
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions
- Experienced in managing both secured and unsecured loans.
Shift Manager
KFC
09.2019 - 09.2021
- Enhanced operations and boosted productivity through employee training, coaching and assignments
- Helped employees accomplish tasks during peak periods
- Managed daily cash intake by counting out registers and tabulating profits
- Managed schedules, accepted time off requests and maintained coverage for shifts.
Store Manager
Pizzeria Hub
06.2018 - 02.2019
- Managed inventory tracking and physical inventory counts to minimize loss
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Education
Diploma - General Business Studies
Fanshawe College
London, Ontario04.2018
Skills
Client relationship management
Financial analysis and planning
Loan processing
Payments processing
Sales achievement
Accounts payable and receivable
Financial services expertise
Strong work ethic
Certification
- REMIC (Mortgage Agent Course), Easy Financial- 2022
- Successfully completed the Ontario real estate course at Humber College.
Timeline
Lending Specialist
Fairstone
03.2023 - Current
Financial Services Representative
Easy financial
10.2021 - 10.2022
Shift Manager
KFC
09.2019 - 09.2021
Store Manager
Pizzeria Hub
06.2018 - 02.2019
Diploma - General Business Studies
Fanshawe College