Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Volunteer Work
Timeline
Generic

Maria Zoranovic

Ottawa,ON

Summary

Self-directed and energetic student with superior performance in both autonomous and collaborative environments, working independently and collaborating with others on group projects. Meticulous and detail-oriented, with great observational, organizational, and communication skills. Proactive and task-driven, with excellent time management, and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success, and contribute to organizational growth.

Overview

3
3
years of professional experience

Work History

Sales Associate

Specsavers
Kanata, Ontario
09.2024 - Current
  • Collaborated with optometry staff to reach individual and team goals.
  • Conducted pretest procedures to gather data before exams, and make eye appointments more efficient and productive.
  • Solved customer challenges by offering relevant products and services.
  • Maintained a calm demeanor, and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Developmental Volleyball Coach

Maverick Volleyball
Kanata, Ontario
09.2022 - Current
  • Worked individually with players when they were struggling to enhance their confidence and strengthen their court skills.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Developed game plans and adjusted to meet various game situations.
  • Observed athletes during practice and game situations to assess performance and provide tips for improvement.
  • Developed strong relationships with players to assist in reaching goals, and build trust and rapport.

Opthalmic Technician

ICare Surgical Centre
Ottawa, Ontario
05.2024 - 09.2024
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Used a lensometer to measure and record the lens power of existing prescriptive spectacles.
  • Conducted Goldman and Humphrey visual field testing as part of an overall vision evaluation.
  • In charge of bringing and preparing each patient for the respected ophthalmologist, ensuring that the doctor's room was always full.
  • Helped maintain a good flow of the clinic.

Sales Associate

Bath and Body Works
Kanata, Ontario
10.2022 - 05.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Resolved concerns using strong communication and conflict management skills, combined with expert sales abilities.
  • Worked varied hours to meet seasonal and business needs.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases, and promoting additional products.s.
  • Processed product returns and assisted customers with other selections.
  • Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Window Cleaner

College Pro
Ottawa, Ontario
06.2022 - 09.2022
  • Helped with door-to-door marketing, finding and engaging with new customers while presenting the company and what they do.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Met customers' needs by consulting on building cleaning plans and desired timetables.
  • Cleaned the interior and exterior of commercial and residential windows using industry-standard techniques, chemicals, and equipment.

Education

Bachelor of Science - Biomedical Sciences

University Of Ottawa
Ottawa, ON
04-2026

High School Diploma -

Earl Of March Secondary School
Kanata, ON
06-2022

Skills

  • Self-Motivated
  • Flexible and Adaptable
  • Excellent Communication
  • Teamwork and Collaboration
  • Patient Care
  • Athlete Engagement

Accomplishments

  • Academic silver medalist throughout 4 years of high school
  • All-Star volleyball team at Uottawa 2023 and 2024
  • 5 years of competitive volleyball experience (4 years Ottawa Fusion, 1 year Mavericks Volleyball)
  • Volleyball team captain for 3 years
  • 2x team provincial MVP
  • Team national MVP
  • 8 years of piano - Royal Conservatory of Music level 8
  • Achieved black belt in Taekwon-do

Languages

English
Native/ Bilingual
Serbian
Native/ Bilingual
Bosnian
Native/ Bilingual

Volunteer Work

CHEO ChildLife Volunteer: September 2023 to Current

  • Provide comfort to infant patients
  • Engage patients in play activities
  • Specialist, in the absence of a caregiver
  • Example holding, reading, singing or providing a soothing touch
  • Plan, prepare and adapt activities according to patient needs
  • Assist patients and siblings with crafts and projects
  • Help ensure a safe, clean, and welcoming environment of the playroom
  • Assist with the personalization of a patient's room
  • Assist with special events.

Assistant Coach- Ottawa Fusion Volleyball

  • Created a team from scratch, working with other coaches to assess and choose each individual player
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Worked individually with players when struggling to enhance confidence and strengthen court skills.
  • Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
  • Dedicate 3 practices per week, all worth 2 hours, helping players improve.
  • Created a positive and encouraging environment to motivate athletes to give their best efforts.
  • Travelling with the team to tournaments and games, offering the best coaching support

Let's Talk Science Volunteer: September 2024- Current

  • Help underprivileged students explore concepts with engaging, learning-focused activities.
  • Planned, prepared, and taught lesson plans, giving students individual support.
  • Demonstrated positive and effective classroom management skills.
  • Encouraged student interest in Science
  • Encouraged student participation in laboratory experiments to enhance scientific knowledge.

NICER Lab Volunteer: May 2024- September 2024

  • Went into the lab and engaged in brainstorming the next steps for the new project researching Autism in Children.
  • Provided statistical analysis for specific areas of research.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.

Prom Committee Organizer and Leader: June 2021- June 2022

  • Engaged in both long and short-term project planning, strategizing for high-quality, organized prom night.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Negotiated contracts with prom venues, vendors and suppliers to obtain the best rates and services.
  • Managed team budget, documented expenditures and coordinated with volunteers and staff to push fundraising efforts.
  • Coordinated donor and fundraising materials and dispersed across new and existing markets.
  • Supported staff with developing professional skills and abilities, uplifting team performance.

Colour Run Organizer: March 2022- May 2022

  • Communicated and worked with Ottawa Race Day employees to organize materials needed.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Brainstormed and implemented creative event concepts and themes with the team.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Developed detailed event reports, documenting all aspects of the run.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Participated in strategy development and planning to grow the organizing program and advance campaigns.

Timeline

Sales Associate

Specsavers
09.2024 - Current

Opthalmic Technician

ICare Surgical Centre
05.2024 - 09.2024

Sales Associate

Bath and Body Works
10.2022 - 05.2024

Developmental Volleyball Coach

Maverick Volleyball
09.2022 - Current

Window Cleaner

College Pro
06.2022 - 09.2022

Bachelor of Science - Biomedical Sciences

University Of Ottawa

High School Diploma -

Earl Of March Secondary School
Maria Zoranovic