Maria Zarco
Arvin
Summary
Detail-oriented Payroll Clerk at Sycamore Labor Inc, adept in payroll processing and data entry. Enhanced reporting efficiency through new software implementation, achieving a 20% improvement in accuracy. Strong communicator with exceptional customer service skills, committed to maintaining confidentiality and integrity in all payroll operations and offering great front office customer service .
Overview
11
11
years of professional experience
Work History
Payroll Clerk
Sycamore Labor Inc
Arvin
05.2022 - Current
- Processed payroll for over 200 employees accurately and in compliance with federal regulations.
- Maintained employee records, ensuring data integrity and confidentiality within payroll systems.
- Assisted in resolving payroll discrepancies by conducting thorough investigations and communicating effectively with staff.
- Collaborated with HR to implement new timekeeping software, enhancing reporting efficiency and accuracy.
- Audited payroll reports regularly to identify errors, improving overall accuracy by implementing corrective measures.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Maintained confidentiality of employee records and payroll information.
- Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
Front Office Clerk
Sycamore Labor Inc
Arvin, CA
06.2018 - 04.2021
- Managed incoming calls, routing inquiries to appropriate departments efficiently.
- Operated office equipment, including multi-line phone systems and printers.
- Processed incoming mail and deliveries, distributing items to respective personnel.
- Supported administrative tasks by preparing documents and maintaining office supplies.
- Collaborated with team members to enhance front office operations and customer service experiences.
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
Cashier
La Plazita Market
Arvin, CA
05.2015 - 10.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances throughout shifts to ensure financial integrity.
- Assisted in inventory management by restocking shelves and organizing products effectively.
- Ensured compliance with store policies and procedures, promoting a safe shopping environment.
- Collaborated with team members to enhance workflow and improve customer satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Bakersfield Adult School
Bakersfield, CASkills
- Data entry
- Payroll processing
- Accounts payable
- Microsoft Excel proficiency
- Filing
- Checking time cards
- Overtime calculation
- Wage verification
- Microsoft office
- Typing and 10-key entry
- E-mail and telephone communication
- Paperwork processing
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Payroll Clerk
Sycamore Labor Inc
05.2022 - Current
Front Office Clerk
Sycamore Labor Inc
06.2018 - 04.2021
Cashier
La Plazita Market
05.2015 - 10.2016
High School Diploma -
Bakersfield Adult School