Maria Pierce
London,ON
Overview
20
20
years of professional experience
Work History
Courier
Doordash SkipTheDishes
London, ON
11.2018 - Current
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Delivered items to residential addresses within specified time frames.
- Ensured all packages were properly labeled and sealed.
- Communicated with customers to coordinate delivery times.
- Provided excellent customer service by answering questions about delivery status.
Warehouse Worker
Select Premium Foods
London, ON
12.2016 - 09.2018
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Identified discrepancies between physical count and computer data.
Grocery Clerk
Foodland
Forest, ON
05.2014 - 12.2016
- Assisted customers with locating items in the store, answered questions about products and prices.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Verified prices on tags against price sheets for accuracy and updated tags when necessary.
- Placed orders for new inventory from vendors based on sales trends or customer demand.
- Organized backroom storage areas according to company standards for safety and efficiency.
Owner/Operator Independent Distributor
Maria's Snacks Inc
Petrolia, ON
05.2004 - 05.2014
- Operated commercial truck to transport goods and materials over long distances.
- Inspected vehicles for mechanical items and safety issues, and performed preventative maintenance.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Communicated with customers regarding delivery times and location details.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Developed positive relationships with customers by providing excellent customer service.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Education
College Diploma Hospitality And Tourism - Hotel, Resort And Restaurant Management
Lambton College of Applied Arts And Technology
Sarnia, ON06-1992
Skills
- Delivery and pickup
- Package Delivery and Pick-up
- Valid Driver's License
- Vehicle Maintenance
- Loading and unloading
- Relationship building and rapport
- Clean Driving Record
- Time Sensitive Deliveries
- Problem-Solving
- Customer Service
- Route Planning
Timeline
Courier
Doordash SkipTheDishes
11.2018 - Current
Warehouse Worker
Select Premium Foods
12.2016 - 09.2018
Grocery Clerk
Foodland
05.2014 - 12.2016
Owner/Operator Independent Distributor
Maria's Snacks Inc
05.2004 - 05.2014
College Diploma Hospitality And Tourism - Hotel, Resort And Restaurant Management
Lambton College of Applied Arts And Technology