Maria Pedroza

Hemet,CA

Overview

years of professional experience

BEAUMONT UNIFIED SCHOOL DISTRICT

BEAUMONT, CA

08.2003 - Current

Assist students with special needs to ensure students are reaching their educational goals.
Prepare and process learning material for classroom teachers. This includes making photocopies, organizing and filing material and distributing to appropriate classrooms.
Abide by state and county regulations by maintaining a log of student services and report accurate data to the state of California.
Input data from daily service logs into various excel spreadsheets to ensure accurate record keeping of services provided to students by staff members.
Input logs and data into state run database and maintain and file records according to school standards.
Maintain student confidentiality and ensure student information is not released and filed accordingly
Ensure student applications are completely and accurately filled out and ensure forms are provided in cases of referral to school district higher ups.
Troubleshoot computer and office equipment on a regular basis to establish smooth-running classroom. Also, provide technical support to other classrooms when equipment fails.
Provide training to new onboarding teacher assistants and assign and review work to staff. Ensure written procedures are followed.
Observe and record employee performance and provide feedback for employee evaluations.
Provided live translation for parent teacher conferences to facilitate communication between educators and Spanish-speaking families.

SAKS FITH AVENUE

CABAZON, CA

11.2006 - 09.2018

Collect fees by cash, credit/debit, check.
Balanced cash drawers throughout the day and prepared the cash deposit at the end of the night.
Compute sale promotions manually and adjust price points accordingly.
Maintain effective relationships with store clientele to ensure customer satisfaction and customer return.
Maintain an organized clientele book. Followed up with clients on a frequent basis to ensure customer needs are met and customer loyalty.
Utilize problem solving skills to resolve customer complaints and maintain customer service/satisfaction
Practiced time management by maintaining floor standards, assisting customers at the register and while still providing excellent customer service.
Interviewed and trained new hires, ensured store policies throughout all team members and delegated breaks and lunches.

BANNING HIGH SCHOOL

Banning, CA

06.1992

Microsoft Word, PowerPoint, Excel, Outlook, Teams, and 10-key Standard office equipment: PC, copier, scanner, fax, cash register
Payment processing
Customer service
Teamwork and collaboration
Spanish bilingual; read, write, and speak

Spanish

Native or Bilingual

English

Native or Bilingual

SAKS FITH AVENUE

11.2006 - 09.2018

BEAUMONT UNIFIED SCHOOL DISTRICT

08.2003 - Current

BANNING HIGH SCHOOL