Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARIA HORTA

Santa Ana

Summary

Reliable and hardworking food service worker with five years of experience in the industry. Proven ability to balance both cashiering and order taking work in a busy restaurant environment.

Overview

9
9
years of professional experience

Work History

Care Giver

08.2022 - Current
  • As a mother of 3 I decided to take time off shortly after my son was born in 2020 to become his main care giver
  • Since my son was diagnosed with Autism, becoming a stay at home mother was essential because it required additional responsibilities
  • I had to be present in his behavioral therapy sessions which he required 5 times a week, 4 hours a day
  • My son also needed to attend doctor appointments, support with daily activities and assistance managing behavioral challenges

Caregiver

Private Care Giver
12.2022 - 02.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.

Food Service Worker

Duke's Charbroiler
07.2016 - 08.2022
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries
  • Assisted with basic food preparation or packaging as needed
  • Took customer orders either in-person or over the phone, ensuring accuracy and attention to special requests or modifications
  • Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers
  • Provided excellent customer service by greeting guests warmly and answering questions about menu offerings
  • Addressed customer inquiries, concerns, or complaints in a polite and helpful manner, escalating issues to management if necessary
  • Promoted a safe and secure work environment by adhering to established safety protocols and reporting any potential hazards or incidents to management
  • Adhering to company policies and procedures regarding cash handling, including accurately counting money and reconciling cash drawers
  • Participate in opening procedures such as counting cash, preparing the cashier station for the shift, and restocking tabletop items
  • Ex
  • Salt, pepper, sugar

Education

Associate of Arts -

Santa Ana College
Santa Ana, CA
05.2026

High School Diploma -

Los Amigos High School
Fountain Valley, CA
06.2016

Skills

  • Team Oriented
  • Order taking accuracy
  • Customer Service
  • Cash Handling
  • Basic Mathematics
  • Elderly care
  • Time management
  • Respectful and compassionate
  • Problem-solving

Timeline

Caregiver

Private Care Giver
12.2022 - 02.2025

Care Giver

08.2022 - Current

Food Service Worker

Duke's Charbroiler
07.2016 - 08.2022

High School Diploma -

Los Amigos High School

Associate of Arts -

Santa Ana College

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MARIA HORTA