Velia Duran
Wilmington
Summary
Dedicated restaurant operations expert skilled in team training and guest experience optimization. Demonstrated ability to manage multitasking environments while maintaining high service standards.
Overview
2027
2027
years of professional experience
Work History
Elderly Care Giver
Family
Mex.
2026 - Current
- Assisted with daily living activities, promoting independence and comfort for elderly.
- Monitored health conditions, reported changes to family members and healthcare providers promptly.
- Developed personalized care plans, tailored to individual needs and preferences of clients.
- Provided companionship, engaging in meaningful conversations and activities to enhance emotional well-being.
Cashier/Server
Tacos El Goloso
Torrance, CA
2023 - 2025
- Processed customer transactions efficiently, ensuring accuracy and speed during peak hours.
- Assisted in maintaining cleanliness and organization of the front counter and dining area.
- Handled cash register operations, including balancing cash drawers at shift end.
- Collaborated with team members to enhance customer service experience and address inquiries.
Server/Bartender
El Norte
Wilmington, CA
2023 - 2025
- Provided exceptional customer service in a fast-paced dining environment.
- Accurately processed orders and ensured timely food delivery to tables.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Server
Marie Callender’s
San Pedro
2021 - 2022
- Delivered prompt and courteous service to enhance guest experiences.
- Assisted in menu explanations, ensuring customer satisfaction with selections.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
Server Manager
El Tarsco Mexican Resturant
Lomita, CA
2009 - 2019
- Supervised daily restaurant operations, ensuring high-quality service and guest satisfaction.
- Trained and mentored staff on menu knowledge and customer service best practices.
- Developed and implemented efficient scheduling processes to optimize labor costs.
- Managed inventory levels, reducing waste through strategic ordering and monitoring.
Education
High School Diploma -
Mexico
Chihuahua MexSkills
- Restaurant operations
- Team Training
- Guest experience optimization
- bilingual
- multitask oriented
- work well under pressure
- team oriented
Timeline
Elderly Care Giver
Family
2026 - Current
Cashier/Server
Tacos El Goloso
2023 - 2025
Server/Bartender
El Norte
2023 - 2025
Server
Marie Callender’s
2021 - 2022
Server Manager
El Tarsco Mexican Resturant
2009 - 2019
High School Diploma -
Mexico