Maria Flamenco
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Assistant Coach
Game Ready Fitness/ Washington Kids Foundation
02.2024 - Current
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored children grades 2-10 on sportsmanship, leadership skills, and maintaining a strong work ethic.
- Promoted positive behavior among children as a role model consistently demonstrating good sportsmanship principles.
- Ensured safety of all children during the programs by enforcing proper techniques and closely monitoring adherence to safety protocols.
Wellness Coach
Brigham Young University-Idaho, Wellness Center
09.2023 - 12.2023
- Coached around 30 clients within a span of 3 months
- Enhanced client well-being by implementing personalized wellness plans and coaching strategies.
- Increased client satisfaction by conducting regular progress assessments and adjusting wellness plans accordingly.
- Presented over 3 wellness workshops and seminars to inform clients about various aspect of health
Warehouse Associate
Lululemon Athletica
08.2022 - 12.2022
- Ranked among top three pickers 5+ times in a period of 5 months
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
Server
SkyHawk Restaurant
07.2018 - 04.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hostess
SkyHawk Restaurant
08.2017 - 07.2018
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Education
Bachelor of Science - Exercise Physiology
Brigham Young University-Idaho
Rexburg, ID12.2023
Skills
- Customer Service
- Complaint resolution
- Reservation coordination
- Conflict Resolution
- High-volume dining
- Menu Memorization
- Body composition evaluations
- Active Learning
- Nutrition knowledge
- Training exercises
- Motivational leadership style
- Certified Personal Trainer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Sharon Sami
Warehouse Associate at Lululemon
8600 River Rd, Delta, BC V4G 1B5, Canada
778-710-7124
Audrey Gandola
Lead Wellness Coach at BYU-I Wellness center
John W. Hart Building, 152, 311 S 1st W, Rexburg, ID 83460
556-697-7974
Timeline
Assistant Coach
Game Ready Fitness/ Washington Kids Foundation
02.2024 - Current
Wellness Coach
Brigham Young University-Idaho, Wellness Center
09.2023 - 12.2023
Warehouse Associate
Lululemon Athletica
08.2022 - 12.2022
Server
SkyHawk Restaurant
07.2018 - 04.2022
Hostess
SkyHawk Restaurant
08.2017 - 07.2018
Bachelor of Science - Exercise Physiology
Brigham Young University-Idaho
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